Apple SUP-2026 exam dumps : Apple Device Support

Exam Code: SUP-2026
Exam Name: Apple Device Support
Updated: Sep 18, 2026 Q & A: 306 Questions and Answers

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Apple SUP-2026 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Users and Authentication	7%	- Apple Accounts and Managed Apple Accounts 1. iCloud services and Continuity features 2. Account creation and configuration - Authentication methods 1. Two-factor authentication 2. Passcode, Touch ID, Face ID
Topic 2: System Diagnostics and Troubleshooting	9%	- Recovery and diagnostic tools 1. Apple Diagnostics and Console 2. macOS Recovery, Safe Mode - Backup and restore 1. Restore and recovery workflows 2. iCloud Backup, local backups
Topic 3: Privacy and Security	8%	- System security 1. FileVault, System Integrity Protection 2. Stolen Device Protection - Privacy controls 1. Encryption and secure storage 2. Permissions and data protection
Topic 4: Software, Apps, and Content Management	9%	- App and content management 1. Storage management and syncing 2. Installation, removal, and updates - Operating system fundamentals 1. iOS, iPadOS, macOS features 2. System updates and installation
Topic 5: Networking	7%	- Sharing services 1. Screen sharing and file sharing 2. AirDrop, Personal Hotspot - Connectivity technologies 1. VPN and network troubleshooting 2. Wi-Fi, Bluetooth, cellular

Apple Device Support Sample Questions:

Question #1

At what Wi-Fi signal level will trigger iPhone or iPad to search for a stronger Wi-Fi network?

A. -80 dBm
B. -100 dBm
C. -50 dBm
D. -70 dBm

Reveal Solution Discussion 0

Correct Answer: A 🗳️

Question #2

A user wants to upgrade their managed iPhone to the latest operating system, but their iPhone won't upgrade. Which two reasons could be the cause? (Choose two.)

A. They must back up their iPhone before they can upgrade it.
B. VPN or proxy connections are preventing the iPhone from contacting the update servers.
C. Apple is no longer signing the version of iOS installed on their iPhone.
D. Their iPhone isn't fully charged.
E. A time-based deferral is set on the iPhone.

Reveal Solution Discussion 0

Correct Answer: B,E 🗳️

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Question #3

Which action does System Integrity Protection restrict?

A. Installing apps from the App Store without user approval
B. Downloading files from external storage devices
C. Saving documents outside the user's home folder
D. Permitting software to select a startup disk

Reveal Solution Discussion 0

Correct Answer: D 🗳️

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Question #4

A user reports that the keyboard on their Mac needs replacement. They say about 10 keys on the right side of the keyboard are producing incorrect characters when pressed. What is the most likely explanation?