Cisco 300-815 exam dumps : Implementing Cisco Advanced Call Control and Mobility Services

  • Exam Code: 300-815
  • Exam Name: Implementing Cisco Advanced Call Control and Mobility Services
  • Updated: Sep 07, 2026     Q & A: 243 Questions and Answers

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About Cisco 300-815 Exam

Cisco 300-815 certification exam consists of multiple-choice questions and simulations that test the candidate's skills in configuring and troubleshooting Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Unified IM and Presence. 300-815 exam is conducted online and can be taken at any Pearson VUE testing center worldwide. 300-815 exam fee for the Cisco 300-815 certification exam is $300.

Cisco 300-815 certification exam is designed for IT professionals who are seeking to validate their knowledge and skills in implementing advanced call control and mobility services within a Cisco collaboration solution. 300-815 exam is intended for candidates who have experience in configuring, implementing, and troubleshooting enterprise voice and video solutions. Successful candidates will have a deep understanding of the call control and mobility services offered by Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco Unified IM and Presence (IM&P).

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/claccm-300-815.html

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Cisco 300-815 Exam Syllabus Topics:

SectionWeightObjectives
Call Control and Dial Planning20%- Troubleshoot globalized call routing elements in Cisco Unified Communications Manager
  • 1. Standard local route group
  • 2. Translation patterns
  • 3. SIP route patterns
  • 4. TEHO
  • 5. Route patterns
  • 6. SIP trunking
  • 7. Transformation patterns
- Configure globalized call routing elements in Cisco Unified Communications Manager
  • 1. Standard local route group
  • 2. Translation patterns
  • 3. SIP route patterns
  • 4. TEHO
  • 5. Route patterns
  • 6. SIP trunking
  • 7. Transformation patterns
Mobility20%- Configure and troubleshoot Cisco Unified Communications Manager Express mobility features
  • 1. Mobile voice access
  • 2. Mobile connect
  • 3. Single number reach
- Configure and troubleshoot Cisco Unified Communications Manager mobility features
  • 1. Mobile Connect
  • 2. Mobile Voice Access
  • 3. Device Mobility
  • 4. Extension Mobility
- Configure and troubleshoot Cisco Unified Communications Manager Express and Cisco Unified Communications Manager mobility features
  • 1. Mobile voice access
  • 2. Mobile connect
  • 3. Single number reach
Signaling and Media Protocols10%- Troubleshoot advanced elements of a SIP conversation
  • 1. PRACK
  • 2. UPDATE
  • 3. Ring back
- Describe media optimization features and NAT traversal protocols
  • 1. TURN
  • 2. STUN
  • 3. ICE
- Troubleshoot mid-call signaling
  • 1. Conferencing and barge
  • 2. Session timers, retries, and refresh
  • 3. Call transfer (blind, consult, refer or reinvite)
  • 4. Hold/resume with new media
Cisco Unified CM Call Control Features20%- Configure supplementary services
  • 1. Call Back
  • 2. Intercom
  • 3. Direct Transfer
  • 4. Join across Lines
  • 5. Do Not Disturb
- Configure Cisco Unified CM media resources
  • 1. Transcoder
  • 2. MOH
  • 3. Annunciator
  • 4. Conference bridge
  • 5. MTP
- Configure Cisco Unified CM mobility features
  • 1. Mobile Connect
  • 2. Mobile Voice Access
  • 3. Device Mobility
  • 4. Extension Mobility
- Configure Cisco Unified CM features
  • 1. Hunt groups
  • 2. Call park
  • 3. Meet-Me
  • 4. Call pickup
  • 5. Native call queuing
- Configure voicemail integration
  • 1. Voicemail pilot
  • 2. Voicemail profile
  • 3. MWI
  • 4. VPIM
Session Border Controller and Voice Gateway Technologies30%- Troubleshoot Cisco Unified Border Element advanced dial peer features
  • 1. URI matching
  • 2. Voice VRF and multi VRF
  • 3. E.164 pattern map
  • 4. Dial peer groups
  • 5. Hunt stop
- Configure Cisco UCME and SIP SRST
- Troubleshoot Cisco Unified Border Element dial plan elements using VoIP Trace and debugs
  • 1. DTMF interoperability
  • 2. Signaling and media bindings
  • 3. Codec preference list
  • 4. SIP and SDP header manipulation with SIP profiles
  • 5. TLS profiles and SRTP
- Configure advanced SIP interoperability with Cisco Unified Border Element
  • 1. Media flow through flow around
  • 2. EO/DO interoperability
  • 3. Filtering or blocking mid-call signaling
  • 4. LTI transcoders
  • 5. Video interworking
  • 6. Secure SIP trunk interoperability

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