Avaya 3000-2 exam dumps : ACSS Small and Medium Enterprise (SME) Communications

  • Exam Code: 3000-2
  • Exam Name: ACSS Small and Medium Enterprise (SME) Communications
  • Updated: Sep 30, 2026     Q & A: 103 Questions and Answers

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Avaya 3000-2 Exam Syllabus Topics:

SectionObjectives
SME Communications Solution Architecture- Platform Overview
  • 1. SME communications solution design
  • 2. System capacity and deployment considerations
  • 3. IP Office architecture and components
Applications and Services- Communication Services
  • 1. Unified communications features
  • 2. Call routing and hunt groups
  • 3. Voicemail configuration
Security and Administration- Administrative Management
  • 1. User and system security
  • 2. Access control and permissions
  • 3. Best practices for system administration
Maintenance and Troubleshooting- System Support
  • 1. Backup, restore, and software upgrades
  • 2. Log analysis and fault isolation
  • 3. Monitoring and diagnostics
Installation and Configuration- System Deployment
  • 1. Initial installation and licensing
  • 2. Network and telephony integration
  • 3. User, extension, and trunk configuration

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

Question #1

The Customer Call Reporter (CCR) server IP address is 192.168.42.100. After installing CCR and creating a Supervisor, what is the correct link for a remote CCR Agent to login?

  • A. http://localhost/CCRWebAgent
  • B. https://localhost/CCRWebAgent
  • C. http://192.168.42.100:8888
  • D. http://192.168.42.100:8080/inyama/inyama.html
  • E. http://192.168.42.100/CCRWebClient
Reveal Solution  Discussion  0

Correct Answer: E  🗳️

Question #2

Which three methods can be used to verify if an IP phone's .bin files have been upgraded? (Choose three.)

  • A. Look at the files names from the phone menu.
  • B. Determine from Extension Status in SSA.
  • C. Verify that the .bin file is in the Manager folder.
  • D. Determine from H.323 Phone Status in System Monitor.
  • E. Determine from the extension form in the Manager application.
Reveal Solution  Discussion  0

Correct Answer: A,B,E  🗳️

Question #3

Which two settings are required to receive emails as a QoS Alarm from a remote IP Office site? (Choose two.)

  • A. Go to System > "System event" tab > Alarm Tab, create the new alarm and insert the email address that must receive the QoS alarm message.
  • B. Go to System > SMTP tab, put email address to the destination of all messages.
  • C. Go to System > SMTP tab, put the email address used by IP Office to send the message.
  • D. Go to System > "System event" tab, choose the "email" option and put the email address used by IP Office to send messages then go to the SMTP tab and insert the email used by VMPRO.
  • E. Go to System > "System event" tab, choose the "email" option and put the email address used by IP Office to send message.
Reveal Solution  Discussion  0

Correct Answer: A,C  🗳️

Question #4

A customer would like to use the Microsoft SAM Text to Speech (TTS) engine in VoiceMail Pro to allow callers to listen to order information using a "Speak Text" action in VoiceMail Pro Call Flow. Which license is required?

  • A. IP Office Preferred Edition
  • B. IP Office Essential Edition
  • C. IP Office Ultimate Edition
  • D. Voicemail Pro VB Script License
  • E. VM Pro ScanSoft TTS
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

Which two IP Office applications can be installed on the same server? (Choose two.)

  • A. IP Office Voicemail Pro up to 20 voicemail ports
  • B. CCR
  • C. one-X Portal
  • D. IP Office Voicemail Pro up to 16 voicemail ports
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

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