Cisco 642-770 exam dumps : Operational Foundations for Cisco Service Provider Core Networks

  • Exam Code: 642-770
  • Exam Name: Operational Foundations for Cisco Service Provider Core Networks
  • Updated: Jul 17, 2026     Q & A: 91 Questions and Answers

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Cisco 642-770 Exam Syllabus Topics:

SectionWeightObjectives
Service Provider Network Operations Environment25%- ITIL-aligned Operational Processes
- Network Operations Center (NOC) Structure and Workflows
- IP NGN and Service Provider Core Architecture
Incident and Problem Management25%- Incident Detection, Logging, and Classification
- Root Cause Analysis and Problem Resolution
- Escalation Procedures per SLA
Change and Release Management20%- Post-change Verification and Documentation
- Risk Assessment and Implementation Planning
- Change Request Lifecycle
Network Monitoring and Management Tools20%- Cisco IOS / IOS XR Management Features
- Performance Monitoring and KPI Tracking
- SNMPv2/v3, Syslog, and NTP
Troubleshooting Methodologies10%- Documentation and Knowledge Transfer
- Systematic Troubleshooting Approach
- Layer 2/3 and Service-Specific Issues

Cisco Operational Foundations for Cisco Service Provider Core Networks Sample Questions:

1. What two items are typically reviewed during the post-change implementation review process? (Choose two.)

A) number of service level agreements
B) number of network events identified
C) number of unauthorized changes
D) the cause of change failures


2. What would this script provide?
#!/bin/bash for host in 192.168.1.1 192.168.1.2 192.168.1.3 do telnet $host echo "ls *.txt" echo "logout" done

A) Nothing, no login information is provided.
B) A listing of all text files in the remote host's directory.
C) Nothing, the given host list is not quoted.
D) Nothing, interactive remote shells are not supported in bash.


3. Trouble tickets are scrubbed for which two reasons? (Choose two.)

A) to ensure the tickets are accurate
B) to ensure all change tickets are eliminated
C) to generate service level management reports
D) to identify configuration consistency


4. You have built a new facility and are now testing connectivity. All routers at the new facility can ping their directly connected neighbors, but cannot ping any other routers. Which statement is true?

A) Layer 2 is operational, but layer 1 issues prevent packet forwarding.
B) Layers 1 and 2 are working properly, but layer 3 needs more information to forward packets.
C) Layer 1 is operational, but an issue with layer 2 causes frame errors.
D) A layer 1 issue at the facility prevents all other layers from operating.


5. According to the ITIL@ v3 framework, who should review the incident reports?

A) the incident and problem manager
B) the incident, problem, and change manager
C) the incident manager
D) the operations team


Solutions:

Question # 1
Answer: C,D
Question # 2
Answer: D
Question # 3
Answer: A,C
Question # 4
Answer: B
Question # 5
Answer: B

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