IBM C2070-586 exam dumps : IBM Certified Solution Designer - Case Manager v5.1

  • Exam Code: C2070-586
  • Exam Name: IBM Certified Solution Designer - Case Manager v5.1
  • Updated: Jul 16, 2026     Q & A: 132 Questions and Answers

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IBM C2070-586 Exam Syllabus Topics:

SectionObjectives
Topic 1: Administration and Deployment- Deployment and maintenance
  • 1. Solution deployment lifecycle
    • 2. Monitoring and troubleshooting
      - System configuration
      • 1. Environment setup
        • 2. Security configuration
          Topic 2: Solution Design and Development- Solution design principles
          • 1. Solution templates and case types
            • 2. Case activities and tasks
              - User interface configuration
              • 1. Workplace XT / Case Manager Builder usage
                • 2. Work areas and widgets
                  Topic 3: IBM Case Manager Overview- Case Management Concepts
                  • 1. Case properties and data model
                    • 2. Case lifecycle and case structure
                      - IBM Case Manager Architecture
                      • 1. Content Engine and Process Engine integration
                        • 2. ICM components and services
                          Topic 4: Integration and APIs- REST and API integration
                          • 1. External application integration with ICM APIs
                            • 2. Case creation via services
                              - Enterprise integration
                              • 1. Content repository integration
                                • 2. Workflow and BPM integration

                                  IBM Certified Solution Designer - Case Manager v5.1 Sample Questions:

                                  1. How can you invoke an IBM BPM process from IBM Case Manager?

                                  A) Content added to a case can invoke an IBM BPM process.
                                  B) Case folder creation can invoke an IBM BPM process.
                                  C) An ICM case task can invoke an IBM BPM process application or automated process.
                                  D) The IBM BPM process can invoke a case in an ICM solution.


                                  2. Which tool is used to create project areas?

                                  A) Case Manager Builder
                                  B) Workplace XT
                                  C) IBM Case Manager Administration Client
                                  D) Filenet Deployment Manager


                                  3. Which three tasks can be launched from Case Client?

                                  A) Required, System Created or User Created
                                  B) Required, Optional or System Created
                                  C) System Created, Optional or User Created
                                  D) Required, Optional or User Created


                                  4. IBM Case Manager is best suited for which type of process?

                                  A) An informal process which is modeled and partially tracked by the system.
                                  B) An informal process which is not modeled and cannot be easily tracked by the system.
                                  C) A formal process where each step and business goal is fully controlled by the system.
                                  D) A combination of formal and informal processes where a balance of control and flexibility is achieved.


                                  5. The four views available in the Case Information Widget by default are summary, documents, tasks, and what other view?

                                  A) History
                                  B) Add Case
                                  C) Toolbar
                                  D) Step


                                  Solutions:

                                  Question # 1
                                  Answer: C
                                  Question # 2
                                  Answer: C
                                  Question # 3
                                  Answer: D
                                  Question # 4
                                  Answer: D
                                  Question # 5
                                  Answer: A

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