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Preparation works best when materials respect your time. The PracticeTorrent EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版) set is concise by design: 26 practice questions that get to the point, so an hour of study is an hour earned.
| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | ITIL Intermediate Capability: Operational Support and Analysis (OSA) |
| Exam Number: | ITILSC-OSA |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 8 scenario-based multiple choice questions |
| Certificate Validity Period: | 3 years |
| Exam Price: | Approximately USD 250 (varies by region and exam institute) |
| Passing Score: | 70% (28/40) |
| Available Languages: | English |
| Exam Format: | Scenario-based multiple choice, Multiple answer questions |
| Related Certifications: | ITIL Intermediate Capability: Service Offerings and Agreements (SOA) ITIL Foundation ITIL Intermediate Capability: Planning, Protection and Optimization (PPO) ITIL Managing Across the Lifecycle (MALC) |
| Recommended Training: | EXIN Accredited Training Providers |
| Exam Registration: | EXIN ITIL Certification Page |
| Sample Questions: | ![]() |
| Exam Way: | Computer-based exam (online proctored or test center) |
| Pre Condition: | ITIL Foundation certification is required before taking this exam. |
| Official Syllabus URL: | https://www.exin.com |
| Section | Objectives |
|---|---|
| Topic 1: Event Management | - Event correlation and response - Event detection and filtering |
| Topic 2: Incident Management | - Incident lifecycle and workflow - Major incident handling |
| Topic 3: Operational Activities | - Monitoring and control activities - IT operations management practices |
| Topic 4: Problem Management | - Root cause analysis techniques - Known error database usage |
| Topic 5: Request Fulfilment | - Standard service requests handling - Request models and workflows |
| Topic 6: Service Operation Principles | - Purpose and value of Service Operation - Functions and processes in Service Operation lifecycle phase |
| Topic 7: Access Management | - Authorization and rights management - Identity and access control principles |
| Topic 8: Service Desk | - Roles and responsibilities of service desk - Service desk structure and models |
The EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版) exam requires 70% (28/40) to pass, and registration costs Approximately USD 250 (varies by region and exam institute). A failed attempt means paying the same fee again — a readiness check with the PracticeTorrent engines before booking is the cheaper option.
PracticeTorrent issues a full refund if you take the EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版) exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
EXIN recommends these training resources for the EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版) exam:
Follow the training with steady self-testing — the 26 practice questions from PracticeTorrent help you apply theory and fill any gaps the training leaves.
The ITILSC-OSA日本語 exam is a EXIN certification exam validating the EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版) syllabus shown above. It belongs to these credential paths: ITIL Foundation, ITIL Intermediate Capability: Service Offerings and Agreements (SOA), ITIL Intermediate Capability: Planning, Protection and Optimization (PPO), ITIL Managing Across the Lifecycle (MALC). Candidates in 2026 start with PracticeTorrent's 26 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
ITIL Foundation certification is required before taking this exam. Since requirements change over time, confirm the latest on the official EXIN exam page before scheduling.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 26 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
The official EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版) outline defines 8 domains. The leading three are Problem Management, Event Management, and Service Operation Principles. The full list is in the topics section above, and PracticeTorrent's 26 practice questions cover each one.
The EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版) exam contains 8 scenario-based multiple choice questions to complete within 90 minutes. Timed simulation in the PracticeTorrent Desktop Test Engine teaches that rhythm before exam day does.
Computer-based exam (online proctored or test center) Register for the EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版) exam through these official channels:
After booking, PracticeTorrent delivers your practice questions within 1 minute — preparation starts the same day.
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Correct Answer: B 🗳️
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