Cisco Implementing Cisco Advanced Call Control and Mobility Services : 300-815

  • Exam Code: 300-815
  • Exam Name: Implementing Cisco Advanced Call Control and Mobility Services
  • Updated: Sep 19, 2026     Q & A: 243 Questions and Answers

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Cisco 300-815 exam is a certification test designed for IT professionals who are interested in mastering advanced call control and mobility services. 300-815 exam is a part of the Cisco Certified Network Professional (CCNP) Collaboration certification, which focuses on the design, implementation, and troubleshooting of Cisco collaboration solutions.

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Free Download 300-815 exam dumps pdf

Cisco 300-815 certification exam is an essential step for network engineers, administrators, and technicians who want to advance their career in the field of collaboration technologies. 300-815 exam validates the candidates' knowledge and skills in implementing advanced call control and mobility services using Cisco Unified Communications Manager and Cisco Unified Mobility. By passing 300-815 exam, candidates can demonstrate their expertise and gain recognition in the industry as a qualified collaboration technology professional.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/claccm-300-815.html

Cisco 300-815 Exam Syllabus Topics:

SectionWeightObjectives
Session Border Controller and Voice Gateway Technologies30%- Configure advanced SIP interoperability with Cisco Unified Border Element
  • 1. LTI transcoders
  • 2. EO/DO interoperability
  • 3. Video interworking
  • 4. Filtering or blocking mid-call signaling
  • 5. Secure SIP trunk interoperability
  • 6. Media flow through flow around
- Configure Cisco UCME and SIP SRST
- Troubleshoot Cisco Unified Border Element dial plan elements using VoIP Trace and debugs
  • 1. TLS profiles and SRTP
  • 2. Codec preference list
  • 3. SIP and SDP header manipulation with SIP profiles
  • 4. DTMF interoperability
  • 5. Signaling and media bindings
- Troubleshoot Cisco Unified Border Element advanced dial peer features
  • 1. URI matching
  • 2. E.164 pattern map
  • 3. Dial peer groups
  • 4. Voice VRF and multi VRF
  • 5. Hunt stop
Mobility20%- Configure and troubleshoot Cisco Unified Communications Manager Express mobility features
  • 1. Mobile voice access
  • 2. Single number reach
  • 3. Mobile connect
- Configure and troubleshoot Cisco Unified Communications Manager Express and Cisco Unified Communications Manager mobility features
  • 1. Mobile voice access
  • 2. Single number reach
  • 3. Mobile connect
- Configure and troubleshoot Cisco Unified Communications Manager mobility features
  • 1. Extension Mobility
  • 2. Mobile Voice Access
  • 3. Device Mobility
  • 4. Mobile Connect
Cisco Unified CM Call Control Features20%- Configure Cisco Unified CM features
  • 1. Call park
  • 2. Native call queuing
  • 3. Meet-Me
  • 4. Call pickup
  • 5. Hunt groups
- Configure Cisco Unified CM mobility features
  • 1. Extension Mobility
  • 2. Mobile Voice Access
  • 3. Device Mobility
  • 4. Mobile Connect
- Configure voicemail integration
  • 1. VPIM
  • 2. MWI
  • 3. Voicemail pilot
  • 4. Voicemail profile
- Configure Cisco Unified CM media resources
  • 1. MOH
  • 2. Annunciator
  • 3. MTP
  • 4. Conference bridge
  • 5. Transcoder
- Configure supplementary services
  • 1. Do Not Disturb
  • 2. Intercom
  • 3. Join across Lines
  • 4. Direct Transfer
  • 5. Call Back
Signaling and Media Protocols10%- Troubleshoot mid-call signaling
  • 1. Session timers, retries, and refresh
  • 2. Hold/resume with new media
  • 3. Conferencing and barge
  • 4. Call transfer (blind, consult, refer or reinvite)
- Troubleshoot advanced elements of a SIP conversation
  • 1. UPDATE
  • 2. Ring back
  • 3. PRACK
- Describe media optimization features and NAT traversal protocols
  • 1. TURN
  • 2. STUN
  • 3. ICE
Call Control and Dial Planning20%- Troubleshoot globalized call routing elements in Cisco Unified Communications Manager
  • 1. Route patterns
  • 2. SIP trunking
  • 3. Transformation patterns
  • 4. Standard local route group
  • 5. TEHO
  • 6. SIP route patterns
  • 7. Translation patterns
- Configure globalized call routing elements in Cisco Unified Communications Manager
  • 1. Route patterns
  • 2. SIP trunking
  • 3. Transformation patterns
  • 4. Standard local route group
  • 5. TEHO
  • 6. SIP route patterns
  • 7. Translation patterns

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