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Apple 9L0-064 Exam Syllabus Topics:

Apple OS X v10.8 Troubleshooting Sample Questions:

1. You are troubleshooting an application which bounces in the dock for a few seconds, then stops without launching or displaying an error message. What built-in utility is best for displaying application and system messages that are not shown to a user?

A) System Information
B) Terminal
C) Logger
D) Console

2. Tony just opened the box of a brand new MacBook Air. He would like to create a new iCloud account for this Mac. How can he quickly accomplish this goal?

A) He can create a new iCloud account during initial setup using the Create a Free Apple ID button.
B) He can only create a new iCloud account onIOSdevices, so he must create the account on an iPhone, iPad, or iPod touch.
C) He can create a new OS X user, then launch Safari and go to iCloud .com to create an account.
D) He can create a new OS X user, then open System Preferences > User & Groups > Click on the Create Apple ID button.

3. Jim purchased an application from the Mac App Store with his iMac at home and would now like to use it while traveling with his MacBook Pro. How can he easily accomplish this goal?

A) Open iTunes, click on "Purchased on the Mac App Store" in the Store section, then install the app.
B) He must purchase the application again on the Mac App Store to install on the MacBook Pro.
C) Use Back to My Mac screen sharing to use the app on the iMac.
D) Sign in to his account in the Mac App Store, click Purchases, and then install the app.

4. A customer uses her MacBook Air late at night and occasionally has to restart. Despite having muted the speaker volume, the MacBook Air always plays the startup chime loudly. What step should you try first to resolve this issue?

A) Reset the PRAM/NVRAM.
B) ResettheSMC.
C) Repair disk permissions.
D) Reinstall OS X Mountain Lion.

5. An administrator user wishes to share a Desktop picture with all local users. Where should she store the image file?

A) "/Library/Desktop Pictures
B) /Library/Desktop Pictures
C) /System/Desktop Pictures
D) /Syste rn/Li bra ry/Deskto p Pictures

Solutions: