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Apple 9L0-064 Exam Syllabus Topics:

Apple OS X v10.8 Troubleshooting Sample Questions:

1. An iMac starts, but becomes unresponsive after the login screen. How can you easily disable login items to see if they are causing the issue?

A) Start the iMac to OS X Recovery and reinstall OS X Mountain Lion.
B) Hold command S to enter Single User mode, then move login items with the command line.
C) Hold the shift key at start up to Safe Boot.
D) Start the iMac to OS X Recovery, then open the terminal and use it to delete all login items.

2. From the list below, choose two valid features of the Guest Account in OS X Mountain Lion. Select Two:

A) Is limited to local login only, and cannot access network shared folders.
B) It can be managed with Parental Controls.
C) A password can be set for additional security when using a Guest account.
D) When a Guest User logs out, the Guest Account's home folder is deleted.
E) Guest accounts appear automatically and cannot be disabled on 05 X Mountain Lion.

3. A customer with an administrator account finds that she cannot access the Downloads folder in her home directory. The Finder displays the message:
"The folder "Downloads" can't be opened because you don't have permission to see its contents." How can the customer quickly and easily correct these permissions issues with her Downloads folder?

A) Open the Disk Utility and select repair disk permissions.
B) Select the Downloads folder in the Finder, then choose Get Info in the file menu. The folder permission can then be changed back to Read & Write in the Sharing & Permissions section.
C) Erase the hard disk and restore from a Time Machine backup.
D) Startup in Single User mode and use command line tools to correct the permissions.

4. Which of the following features of OS X Mountain Lion helps protect you from downloading and installing malicious software on your Mac?

A) Mission Control
B) FileVault 2
C) Gatekeeper
D) Location Services

5. If you have FileVault 2 enabled on your Mac, how do you start up from OS X Recovery?

A) Open System Preferences > Startup Disk preference pane then select the OS X Recovery disk.
B) You must turn off disk encryption to use this feature.
C) Use the option key and choose OS X Recovery disk in the Startup Manager.
D) Hold theCommand and Rkeysatstartup.

Solutions: