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IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. What is the purpose of Performance Data Warehouse?

A) Start new process instances
B) Analyze process performance data
C) Track process performance data
D) View reports

2. A one day workshop has been completed, producing an inventory of 2 top-level business processes, 10 lower-level business processes, and 4 integrations. Which categorization of complexity is appropriate and which estimation method should be used in this scenario?

A) Small, Budgetary Estimate
B) High, Budgetary Estimate
C) Small, Rough Order of Magnitude (ROM)
D) High, Rough Order of Magnitude (ROM)

3. A program manager is advising a new client who has begun analyzing process projects to determine which ones should be selected for their first BPM projects. The client presents the diagram below visualizing the projects in terms of their cost/complexity and the value to the company.

What should the program manager advise the client?

A) Redo the business value analysis to ensure customer satisfaction was included.
B) Immediately pursue projects in the B quadrant because of their high value.
C) Remove projects in C quadrant from the inventory because of high complexity and low value.
D) Consider appetite for BPM as a third axis in this analysis.

4. Key Performance Indicators (KPIs) are used by the process owner and stakeholders to:

A) notify stakeholders when a threshold is violated.
B) determine the source of business data in the process.
C) measure the operations within a process.
D) reward participants for superior performance in the process.

Solutions: