IBM WebSphere Lombardi Edition V7.2, BPM Program Management : C2180-188

  • Exam Code: C2180-188
  • Exam Name: IBM WebSphere Lombardi Edition V7.2, BPM Program Management
  • Updated: Sep 03, 2026     Q & A: 38 Questions and Answers

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IBM C2180-188 Exam Syllabus Topics:

SectionWeightObjectives
Process Discovery & Scoping20%- Stakeholder management and alignment
- Process identification and prioritization
- Requirements gathering and documentation
- Business value and complexity assessment
Solution Delivery & Playback Management20%- Snapshot and version management
- Development and testing coordination
- Feedback incorporation and scope control
- Playback session planning and execution
Governance, Deployment & Optimization18%- Monitoring and performance measurement
- Continuous process improvement
- Deployment strategy and environment readiness
- BPM governance framework
BPM Program Lifecycle & Methodology22%- BPM solution lifecycle phases
- BPM Center of Excellence (CoE) setup
- Agile and playback-driven methodology
- Iteration and release planning
Estimation & Project Planning20%- User story definition and sizing
- Risk assessment and mitigation
- Effort estimation techniques
- Resource allocation and scheduling

IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

Question 1

The project team has completed the discovery and documentation of a process application for new hire onboarding. The project business sponsor and IT leadership have asked the BPM program manager to create a detailed project plan that identifies the estimated effort in hours and scheduled date of completion for each specific development task. In accordance with an agile BPM project, this request should be:

A. fulfilled as quickly as possible since the full scope of the project is frozen and it is necessary to schedule and budget for the necessary resources.
B. fulfilled by providing an iteration and release plan built with user story point estimate and a resource plan.
C. deferred until the software requirements specification document is complete.
D. delegated to the BPM Developer(s) since they have the most direct knowledge of the scope and nature of the development tasks.


Question 2

A process owner needs to monitor the performance of multiple processes in the aggregate. What should the program manager plan on developing first to satisfy this requirement?

A. A report
B. Service Level Agreements (SLAs)
C. Key Performance Indicators (KPIs)
D. Scoreboards


Question 3

The business requirements for the BPM platform dictate that the runtime environment supports up to 10,000 unique users with up to 2,000 concurrent users during an 18 hour daily usage window with response times for user actions of less than 6 seconds in 95% of cases and no more than 10 seconds in any case. Who is responsible for ensuring that this expectation is met?

A. BPM Analyst
B. BPM Program Manager
C. BPM Administrator
D. BPM Developer


Question 4

The BPM program manager is scheduling Playback 1 for a process application for organizing events. Which of the following parties can be absent during Playback 1?

A. System Architect
B. Event Organizer
C. Process Owner
D. BPM Developer


Solutions:

Question 1
Answer: B
Question 2
Answer: C
Question 3
Answer: C
Question 4
Answer: A

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