IBM C9020-971 exam dumps : IBM Enterprise Storage Technical Support

  • Exam Code: C9020-971
  • Exam Name: IBM Enterprise Storage Technical Support
  • Updated: Jun 12, 2026     Q & A: 55 Questions and Answers

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IBM Enterprise Storage Technical Support Sample Questions:

1. Which resource informs a storage specialist if a TDA is mandatory or optional?

A) IBM Pre-sale TDA Checklist
B) IBM Trigger Criteria / Designated Product List
C) TDA Discussion Guide
D) Systems Assurance Product Review Guide


2. During a Technical Delivery and Assessment (TDA) for a DS8870, the solution architect was directed to use Disk Magic to size the solution.
What will Disk Magic provide in this situation?

A) Simulation of performance under varying conditions
B) Determine effective capacity of specific storage configuration
C) Resolution(s) to a performance problem
D) Modeling of a specific storage configuration


3. Which upgrade is possible for a customer with IBM FlashSystem 840?

A) Systems purchased with eight 2 TB flash modules can be expanded to twelve 4 TB flash modules.
B) Systems purchased with eight 4 TB flash modules can be expanded to twelve 2 TB flash modules.
C) Systems purchased with eight 2 TB flash modules can be expanded to twelve 2 TB flash modules.
D) Systems purchased with eight 4 TB flash modules can be expanded to twelve 1 TB flash modules.


4. Which IBM Storage System can be directly attached to an IBM i partition on a POWER System?

A) IBM XIV
B) IBM FlashSystem 820
C) IBM FlashSystem 840
D) IBM DS8870


5. What is needed to upgrade a TS7620 ProtecTIER Appliance from 5.4TB to 11TB physical capacity?

A) Add disk drives to the TS7620 without powering off; the system will assign capacity automatically.
B) The upgrade is a license key only.
C) There is no upgrade from 5.4TB to 11TB within one system.
D) Power off the TS7620, add new drives, power on and assign capacity.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: B
Question # 3
Answer: D
Question # 4
Answer: D
Question # 5
Answer: A

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