EXIN EX0-001 exam dumps : ITIL Foundation (syllabus 2011)

  • Exam Code: EX0-001
  • Exam Name: ITIL Foundation (syllabus 2011)
  • Updated: Oct 24, 2026     Q & A: 424 Questions and Answers

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About EXIN EX0-001 Exam

Knowledge is an intangible asset; certification is its receipt. PracticeTorrent helps you collect with the EXIN ITIL Foundation (syllabus 2011) material — 424 practice questions current for 2026.

EXIN EX0-001 Exam Overview:

Certification Vendor:EXIN
Exam Name:ITIL Foundation (syllabus 2011)
Exam Number:EX0-001
Exam Price:$176 USD / €125 EUR
Real Exam Qty:40
Related Certifications:ITIL Expert
ITIL Master
ITIL Intermediate
Exam Format:Multiple Choice, Single Answer
Certificate Validity Period:Lifelong
Available Languages:Spanish, Dutch, French, German, Japanese, Portuguese, Chinese, English
Exam Duration:60 minutes
Passing Score:65%
Recommended Training:EXIN Official Training Providers
Exam Registration:EXIN Official Registration
Pearson VUE
Sample Questions:Free Download EX0-001 exam dumps pdf
Exam Way:Online proctored or Onsite at authorized test centers
Pre Condition:No formal prerequisites
Official Syllabus URL:https://www.exin.com/en/certifications/itil-foundation

EXIN EX0-001 Exam Syllabus Topics:

SectionWeightObjectives
Generic Concepts15%- Roles, responsibilities, and functions
- Service assets and configuration
- Service packages and catalogs
ITIL Service Lifecycle20%- Service Transition
- Service Strategy
- Continual Service Improvement
- Service Design
- Service Operation
Functions and Technology10%- Service Desk, Technical Management, Application Management
- Automation and tools
- Technology and architecture support
Key Principles and Models15%- Service measurement and metrics
- Process model and characteristics
- Governance and risk management
Selected Processes25%- Service Level Management
- Change Management
- Request Fulfillment
- Incident Management
- Problem Management
Service Management as a Practice15%- Stakeholders, customers, and services
- Concept of service and service management
- ITIL as best practice framework

EXIN ITIL Foundation (syllabus 2011) FAQ: The Essentials

No formal prerequisites Vendor eligibility rules do evolve, so double-check on the official page (official EX0-001 exam page) before you pay the fee.

Yes:

Official courses and our practice set complement each other: learn the theory there, then pressure-test it with the 424 practice questions for the EXIN ITIL Foundation (syllabus 2011).

Files first: as an online product, the EXIN ITIL Foundation (syllabus 2011) material is obtainable immediately after ordering — an automatic email lands in your mailbox within a minute, with unlimited installations and 24/7 help if nothing shows up within 2 hours. Failure is covered too: take the corresponding EX0-001 exam within 60 days of purchase, and if you don't pass, submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam for a full refund processed within 7 days. Exclusions apply — exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. A free exchange for two equal-value products is the alternative.

Plan on $176 USD / €125 EUR per attempt and 65% as the pass mark. Since every retake bills again, rehearse with the 424 practice questions from PracticeTorrent first — accurate preparation is cheaper than a second registration.

The EXIN ITIL Foundation (syllabus 2011) blueprint covers 6 domains — including Service Management as a Practice (15%), Functions and Technology (10%), Key Principles and Models (15%). Treat the weightings as your study budget: heavy domains get heavy hours. The complete outline above lists every subtopic.

60 minutes, 40 questions. Build pace by practicing in short bursts on the PracticeTorrent APP, then graduate to full timed simulations in the software engine before test day.

Yes — although online products can't be touched, we offer free demos before you really choose. Download the EXIN ITIL Foundation (syllabus 2011) trial, judge the question quality yourself, and remember every purchase includes 365 days of free updates (renewable at half price after that).

The EXIN ITIL Foundation (syllabus 2011) is EXIN's exam for the ITIL Foundation certification, at the Foundation level — formal proof of professional ability that employers can verify. Related credentials include ITIL Intermediate, ITIL Expert, ITIL Master.

Use the vendor's official registration channels:

The EXIN ITIL Foundation (syllabus 2011) is delivered Online proctored or Onsite at authorized test centers, so select the option that fits you when booking.

EXIN ITIL Foundation (syllabus 2011) Sample Questions:

Question #1

Which one of the following does service metrics measure?

  • A. Infrastructure availability
  • B. The end-to-end service
  • C. Functions
  • D. Maturity and cost
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

Which model delivers a view of the services, assets and infrastructure?

  • A. Problem Model
  • B. Change Model
  • C. Configuration Model
  • D. Incident Model
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

Which of the following availability management activities are considered to be proactive as opposed to reactive?
1.Monitoring system availability
2.Designing availability into a proposed solution

  • A. Both of the above
  • B. 2 only
  • C. Neither of the above
  • D. 1 only
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #4

What is the primary focus of business capacity management?

  • A. Management, control and prediction of the performance, utilization and capacity of individual elements of IT technology
  • B. Review of all capacity supplier agreements and underpinning contracts with supplier management
  • C. Management, control and prediction of the end-to-end performance and capacity of the live, operational IT services
  • D. Future business requirements for IT services are quantified, designed, planned and implemented in a timely fashion
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #5

What guidance does ITIL give on the frequency of production of service reporting?

  • A. Service reporting intervals must be the same for all services
  • B. Reporting intervals should be set by the service provider
  • C. Reports should be produced weekly
  • D. Service reporting intervals must be defined and agreed with the customers
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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