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| Section | Objectives |
|---|---|
| Competitive Positioning | - Differentiation of IBM Smarter Commerce vs competitors |
| IBM Smarter Commerce Solutions | - Commerce and customer engagement capabilities - Marketing, sales, and supply chain integration |
| Solution Portfolio Awareness | - IBM product portfolio supporting Smarter Commerce |
| Sales Positioning and Value Proposition | - Mapping IBM solutions to customer needs - Identifying customer business challenges |
| Industry Use Cases and Scenarios | - Retail and e-commerce transformation scenarios - Omni-channel customer experience examples |
| Smarter Commerce Overview | - IBM Smarter Commerce strategy overview - Business value and concepts of Smarter Commerce |
1. What are the key technology requirements for effective cross-channel, interactive, marketing?
A) Web browser, mobile applications, social platform, data mining.
B) Unica, Coremetrics, SPSS, Cognos.
C) Customer awareness, central decisioning, cross-channel execution, enterprise marketing operations.
D) eCommerce, POS, kiosk, call center.
2. What is one key benefit of the collaboration network?
A) Rapid partner on-boarding.
B) Reduced employee turn-over.
C) Best-of breed product design.
D) Understanding customer preferences.
3. Online ad optimization, i.e. AdTarget, would be an example of which capability within the cross-channel, interactive marketing engine?
A) Decisioning
B) Execution
C) Integrated Operations
D) Awareness
4. Which of these provides shopping flow optimized for smart phones, eMarketing spots tailored to mobile users and cross channel shopping/fulfillment capability?
A) Commerce light.
B) Mobile starter store.
C) Mobile framework.
D) Mobile shopping studio.
5. Which of the following software products is NOT a part of Smarter Commerce 'Buy' offerings?
A) Sterling Transportation Management
B) Sterling Order Management
C) ILOG Logistics Optimization
D) Sterling Supply Chain Visibility
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |
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