ITIL-4-DITS PDF Pass Leader, ITIL-4-DITS Latest Real Test
Valid ITIL-4-DITS Test Answers & ITIL-4-DITS Exam PDF
The ITIL 4 Leader: Digital & IT Strategy certification exam covers a wide range of topics such as the development of IT strategies, the alignment of IT strategies with business objectives, the implementation of IT strategies, and the measurement of the success of IT strategies. ITIL-4-DITS exam also covers the principles of digital transformation, the importance of innovation, and the role of leadership in creating a digital and IT strategy.
NEW QUESTION # 15
Which is a leadership skill that relates to having a digital mindset?
- A. Sharing success stories frequently to motivate others
- B. Bulking a rapport with regulators and government officials
- C. Looking at the potential of new tools to meet customer needs
- D. Measuring the success of strategic digital initiatives
Answer: C
Explanation:
Looking at the potential of new tools to meet customer needs is a leadership skill that relates to having a digital mindset. It shows curiosity, openness, and willingness to explore and adopt new technologies that can enhance customer value and experience. It also demonstrates a customer-centric and innovative approach to digital transformation. Reference: ITIL 4 Leader: Digital and IT Strategy, page 25-26
NEW QUESTION # 16
An organization has utilized digital technology to make significant improvements to business processes that have contributed to the achievement of its strategic objectives. What does this describe?
- A. Digital transformation
- B. Digital positioning
- C. Operational technology
- D. Organizational disruption
Answer: A
Explanation:
Digital transformation is the use of digital technology to create new or modify existing business processes, culture, and customer experiences to meet changing market needs and expectations. An organization that has utilized digital technology to make significant improvements to business processes that have contributed to the achievement of its strategic objectives has undergone a digital transformation. Reference: ITIL 4 Leader: Digital and IT Strategy, page 5
NEW QUESTION # 17
An organization identified activities that are performed by many different people who follow detailed procedures to ensure they carry out all the steps. The procedures are very clear, and if staff follow the exact steps in the procedure then the results are always good, but this takes a lot of time.
- A. Simple automation
- B. Intelligent automation
- C. Technology replacement modernization
- D. Complex automation
Answer: A
Explanation:
Simple automation is about using technology to automate repetitive and standardized tasks that follow clear and detailed procedures. This can help reduce human errors, save time and resources, and improve efficiency and quality. Reference: ITIL 4 Leader: Digital and IT Strategy, page 63
NEW QUESTION # 18
Which is NOT an essential consideration when developing a digital strategy?
- A. Understanding how to identify potential opportunities
- B. Understanding which systems will form die digital technology programme
- C. Understanding emerging technologies Hal could affect the organization
- D. Understanding the risks involved with digital opportunities
Answer: B
NEW QUESTION # 19
The leaders of an organization ate defining an approach to optimize its value streams and processes to create a more efficient way of working.
What should this approach focus on?
- A. Organizational resilience
- B. Elimination of waste
- C. Organizational agility
- D. Uninterrupted delivery
Answer: B
NEW QUESTION # 20
Which statement is CORRECT about risk management in digital organizations?
- A. All risk management should start by assessing the current state
- B. All risk management efforts should focus on assets owned by the organization
- C. All the organization's slaveholders should contribute to risk assessment
- D. All risks could cause harm to the organization if they are not managed
Answer: C
Explanation:
All the organization's stakeholders should contribute to risk assessment because they have different perspectives, insights, and interests in relation to the organization's objectives, activities, and outcomes. Their involvement can help identify, analyze, evaluate, and treat risks more effectively and comprehensively. Reference: ITIL 4 Leader: Digital and IT Strategy, page 59
NEW QUESTION # 21
Which is the BEST approach to defining a vision and a strategy in an organization with multiple specialization divisions?
- A. Vision and strategy should be defined in collaboration with the enterprise architects and consultants
- B. Vision and strategy should be defined in collaboration with the leaders of the organization and division
- C. Vision and strategy should be defined by the executive leader and communicated to me divisions
- D. Vision and strategy should be defined by the governing body and communicated to the divisions' leaders
Answer: B
NEW QUESTION # 22
An organization has identified three initiatives to support a digital transformation strategy:
1. Upgrading technology
2 Adopting new software development approaches
3. Changing the structure of teams and departments
The project, management office has been tasked with Identifying and developing the business case(s) needed to review these initiatives Which is the BEST approach to take when creating the business case(s)?
- A. Create one single business case that provides justification for all three initiatives
- B. Create one business case for the organizational change, and another for the remaining Initiatives
- C. Create three different business cases providing justification for each Initiative
- D. Create one business case for the technology upgrade, and another for the remaining Initiatives
Answer: C
Explanation:
Creating three different business cases providing justification for each initiative is the best approach to take when creating the business case(s). This can help evaluate the costs, benefits, risks, and impacts of each initiative separately and compare them with each other. It can also help prioritize and sequence the initiatives based on their feasibility and desirability. Reference: ITIL 4 Leader: Digital and IT Strategy, page 49-50
NEW QUESTION # 23
An organization strategy requires them to continually maintain market relevance.
Which approach is the MOST relevant to achieve this objective?
- A. Employee 360
- B. Digital transformation
- C. PESTLE analysis
- D. Customer 360
Answer: B
Explanation:
Digital transformation is the most relevant approach to achieve the objective of continually maintaining market relevance. It is about using digital technology to create new or modify existing business processes, culture, and customer experiences to meet changing market needs and expectations. It also helps to create value, enhance competitiveness, and foster innovation. Reference: ITIL 4 Leader: Digital and IT Strategy, page 5
NEW QUESTION # 24
An organization is entering a new market with a range of services. Similar services already exist in the market, and the demand is high.
Which is the BEST approach to pricing and charging for the services in the new market?
- A. Adjust competitive prices for the market and competition
- B. Establish long-term contracts with fixed prices to help secure future Income
- C. Ensure service costs are clear to the consumers to help regulate prices
- D. Adopt a short-term Increase in the pricing and margins
Answer: A
Explanation:
Adjusting competitive prices for the market and competition is about setting prices that reflect the value of the services, the demand and supply in the market, and the prices of similar or substitute services offered by competitors. This can help attract customers, increase sales, and gain market share. Reference: ITIL 4 Leader: Digital and IT Strategy, page 81
NEW QUESTION # 25
Which term includes the use of hardware and software to store, retrieve, transmit, and manipulate data?
- A. Digital technology
- B. Digital strategy
- C. Digital business
- D. Digital transformation
Answer: A
NEW QUESTION # 26
An organization is planning a large scale digital transformation programme to significantly improve its digital capabilities. Which Is the BUT approach for defining and implementing this programme?
- A. individual initiatives should be defined and implemented separately
- B. The organization's governing body should define and implement the programme
- C. A digital task force should be appointed to define and Implement me programme
- D. The Chief Digital Officer should define and implement the programme
Answer: C
Explanation:
A digital task force is a cross-functional team that is responsible for defining and implementing a large scale digital transformation programme. This can help ensure that the programme is aligned with the organization's vision and strategy, has clear objectives and scope, follows a structured approach, leverages best practices and innovation, and delivers value to the organization and its stakeholders. Reference: ITIL 4 Leader: Digital and IT Strategy, page 47-48
NEW QUESTION # 27
Which term includes the use of hardware and software to store, retrieve, transmit, and manipulate data?
- A. Digital technology
- B. Digital strategy
- C. Digital business
- D. Digital transformation
Answer: A
Explanation:
Digital technology includes the use of hardware and software to store, retrieve, transmit, and manipulate data. It is one of the components of digital transformation, which is the use of digital technology to create new or modify existing business processes, culture, and customer experiences. Digital strategy is the plan for how an organization will use digital technology to achieve its goals and objectives. Digital business is the business model that leverages digital technology to create value for customers and stakeholders. Reference: ITIL 4 Leader: Digital and IT Strategy, page 5-6
NEW QUESTION # 28
An organization cannot afford the loss that comes from taking risks that go wrong, but they suffer big losses because they often take these risks anyway.
What combination of risk capacity and risk appetite this situation?
- A. High risk capacity, high risk appetite
- B. Low risk capacity, low risk appetite
- C. Low risk capacity, high risk appetite
- D. High risk capacity, low risk appetite
Answer: C
NEW QUESTION # 29
An organization identified activities that are performed by many different people who follow detailed procedures to ensure they carry out all the steps. The procedures are very clear, and if staff follow the exact steps in the procedure then the results are always good, but this takes a lot of time.
- A. Simple automation
- B. Intelligent automation
- C. Technology replacement modernization
- D. Complex automation
Answer: A
NEW QUESTION # 30
An organization is continually changing to maintain customer and market relevant. The changes adopting new technologies, expanding to new markets, and adjusting the service portfolio.
Which is the BEST approach to ensure that suppliers and partners support these changes?
- A. Organizational resilience
- B. Uninterrupted delivery
- C. Technology replacement modernization
- D. Sourcing strategy
Answer: D
Explanation:
A sourcing strategy is about deciding how to acquire and manage the resources and capabilities needed to deliver services, including suppliers and partners. An organization that is continually changing to maintain customer and market relevance needs a sourcing strategy that can support these changes by enabling flexibility, agility, innovation and collaboration with suppliers and partners. Reference: ITIL 4 Leader: Digital and IT Strategy, page 75-76
NEW QUESTION # 31
An organization has established a dear vision for digital transformation and has started their transformation journey. They have documented al their value streams and started to improve these. They use technology appropriately to maximize customer experience and operational excellence. They understand and manage risks, and they have a comprehensive approach to Identifying and using innovative Ideas.
What else do they need lot the digital transformation to succeed?
- A. Management of threats and opportunities
- B. Management of staff skills and competence
- C. Linked processes and practices to value creation
- D. Improved use of automation
Answer: B
Explanation:
Management of staff skills and competence is what the organization needs for the digital transformation to succeed. This means that the organization ensures that its staff have the necessary skills and competence to support the digital transformation and deliver value to customers. This can involve training, development, coaching, mentoring, recruitment, retention, and motivation of staff. Reference: ITIL 4 Leader: Digital and IT Strategy, page 68-69
NEW QUESTION # 32
Which statement about metrics is CORRECT?
- A. Legging metrics report what has been achieved
- B. Lagging metrics are easy to measure and to influence
- C. Leading metrics ate difficult to measure, but easy to Influence
- D. Lagging metrics predict what a is likely to happen in the future
Answer: A
Explanation:
Lagging metrics report what has been achieved by measuring the outcomes or results of past actions or activities. They are easy to measure but difficult to influence. They are useful for evaluating performance and validating hypotheses. Leading metrics predict what is likely to happen in the future by measuring the inputs or drivers of future outcomes or results. They are difficult to measure but easy to influence. They are useful for forecasting and influencing performance. Reference: ITIL 4 Leader: Digital and IT Strategy, page 83-84
NEW QUESTION # 33
An organization identified activities that are performed by many different people who follow detailed procedures to ensure they carry out all the steps. The procedures are very clear, and if staff follow the exact steps in the procedure then the results are always good, but this takes a lot of time.
- A. Simple automation
- B. Intelligent automation
- C. Technology replacement modernization
- D. Complex automation
Answer: A
Explanation:
Simple automation is about using technology to automate repetitive and standardized tasks that follow clear and detailed procedures. This can help reduce human errors, save time and resources, and improve efficiency and quality. Reference: ITIL 4 Leader: Digital and IT Strategy, page 63
NEW QUESTION # 34
An organization provides services to businesses and private customers, it is now reviewing. its strategy and needs to ensure that the strategy sufficiently addresses the external perspective.
Which question BEST supports this objective?
- A. What markets do we serve?
- B. How do we get to where we want to be?
- C. How can we reduce costs?
- D. How can we improve operational efficiencies?
Answer: A
Explanation:
What markets do we serve? is the best question to support the objective of ensuring that the strategy sufficiently addresses the external perspective. It helps to understand the current and potential customers, segments, needs, expectations, and preferences of the markets that the organization operates in or wants to enter. It also helps to identify the opportunities, threats, and trends in the external environment that can affect the organization's strategy. Reference: ITIL 4 Leader: Digital and IT Strategy, page 7-8
NEW QUESTION # 35
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The ITIL 4 Leader: Digital & IT Strategy Exam certification is ideal for professionals who are responsible for leading digital and IT strategies in their organizations. It is also suitable for those who aspire to take on leadership roles in the IT service management industry. ITIL 4 Leader: Digital & IT Strategy Exam certification covers a range of topics, including the use of digital technologies, the development of IT strategies, and the management of IT services.
Peoplecert ITIL-4-DITS (ITIL 4 Leader: Digital & IT Strategy) Certification Exam is an essential certification for IT professionals who are looking to enhance their knowledge and skills in the field of digital and IT strategy. It is a globally recognized certification that is highly valued by employers, and provides individuals with the skills and knowledge required to succeed in this rapidly-evolving field.
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