Valid Community-Cloud-Consultant Exam Q&A PDF Community-Cloud-Consultant Dump is Ready (Updated 280 Questions)
Exam Questions and Answers for Community-Cloud-Consultant Study Guide
NEW QUESTION 111
What permission(s) would you assign a community manager?
- A. Manage Portals
- B. Setup and Create Portals
- C. Create and Setup Communities
- D. Communities Administrator
- E. Manage Community Settings
Answer: E
NEW QUESTION 112
Universal Containers has a customer Community in Europe and plans to roll out a separate Community for their US customers. They have separate profiles for their US, Europe, and Asia customers. How could the Salesforce Admin limit the membership of this new community to US customers?
- A. Add only U.S. customer profiles as Community members.
- B. Add the U.S. customer public group to the Community as members of the Community.
- C. Add each U.S. customer as a Community member from their contact record.
- D. Add U.S. users to the Community sharing set.
Answer: A
NEW QUESTION 113
Universal Containers uses discussions to engage with its customers and wants to pin posts to the top of the thread when a solution to question is provided. Which three options will allow Universal Containers to meet its requirements?
Choose 3 answers
- A. Any community member can pin a post to the top of the feed
- B. The person who posted the question can select the best answer
- C. An authorised user can pin a post to the top of the feed
- D. The community moderator can select the best answer
- E. The person who answered the question can select the best answer
Answer: A,B,D
NEW QUESTION 114
Universal Containers adds e -commerce capability to its Community built on the Napili template.They track customer shipments in a Salesforce custom object.How should the Salesforce Admin expose customer shipment data in Community Builder?
- A. Create a standard page associated to the Shipment object.
- B. Clone an object page and associate it to the Shipment object
- C. Create an object page associated to the Shipment object.
- D. Clone a standard page and associate it he Shipment object.
Answer: B
NEW QUESTION 115
A Salesforce Admin added a Recommendation component in the Community Builder. The Page displays correctly in the Community Builder. However, the Recommendation component does NOT display in the Community.
What is the most likely cause of this issue?
- A. NO recommendation exist for this Community.
- B. The page changes with the recommendation component have NOT been published.
- C. Members do NOT have permissions to see recommendations in the Community.
- D. Recommendation is NOT enabled for the community.
Answer: B
NEW QUESTION 116
Your company requires to set up community access for both customers and partners but wish to tailor the content that is shown for each member type and region, how do you architect this solution?
- A. Create one Community using Sharing Sets to control what members see
- B. Create one Community and use page variations to control what members see
- C. Create two Communities, one Customer Community and one Partner Community
- D. Create a Community tailored to each region
- E. Create one Community and build a lightning component that displays different content based on the users profile logging in
Answer: B
NEW QUESTION 117
A Salesforce administrator adding a recommendations carousel component in Community Builder. The page displays correctly in Community Builder; however, recommendations are missing for Community members.
What is the likely cause of this issue?
Select one or more of the following:
- A. Page changes with the recommendations carousel need to be published
- B. Members need to have read access to the recommendations object
- C. Recommendations need to be created for each member
- D. The recommendation carousel component needs published to be enabled for the Community
Answer: C
NEW QUESTION 118
Universal Containers is leveraging Salesforce Content and needs to make it available to their Community users (Customers, Partners, and Employees). Which users will be able to view Salesforce Content based on their license?
- A. Users with the Customer Community Login license
- B. Users with the Customer Community license
- C. Users with the Customer Community Plus license
- D. Users with the High -Volume Customer Portal license
Answer: D
NEW QUESTION 119
Universal Containers creates a Community for their partners. Members of the Community should not be able to participate in discussions with other members. However, users from the same partner should be able to hold discussions amongst themselves. How should the Salesforce Admin meet this requirement?
- A. Create a sharing group for partner accounts under Sharing Settings
- B. Turn off Portal User Visibility under Sharing Settings
- C. Deselect Community User Visibility under Sharing Settings
- D. Update the Internal User record to Private under Sharing Settings
Answer: C
NEW QUESTION 120
Universal Containers (UC) tracks customers in its Salesforce org as Contacts. UC plans to on-board a select set of existing customers to the UC community, without the need for users to self register.
How should a Community Cloud consultant accomplish this task?
Select one or more of the following:
- A. Use the Salesforce Community user API to create users from contacts
- B. Enable Person Accounts and set the accounts as Community users
- C. Use data loader to export contacts and insert as Community users
- D. Use the Data Import Wizard to create users from contacts
Answer: B
NEW QUESTION 121
What do you recommend? Wendy, the Community Manager at Regional Containers has come to you for advice on managing the Community (Community Manager & Community Builder) from a Mobile Device.
- A. Wendy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher.
- B. Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community.
- C. Navigate to the community URL and append /manage/one. app and you will be able to login to the mobile community management site
- D. Wendy should access Community Manager and Community Builder via a Desktop browser only.
Answer: D
NEW QUESTION 122
The Capricorn Coffee Community contains a section focused on Coffee Bean Types. That section contains areas focused on Java, Arusha, and Pacamara. A Salesforce Admin needs to make sure that end users can easily discover the Java, Arusha, and Pacamara sections. When setting up the Community, which two steps should a Salesforce Admin take to meet the requirement? Choose 2 answers
- A. Make sure subtopics are enabled in the page headline
- B. Add the More Topics link to the navigation menu
- C. Assign relevant articles to a group
- D. Enable Feed Tracking for these topics
Answer: A,C
NEW QUESTION 123
Universal Containers needs to provide Community access to a select set of customers. Customers will NOT be asked to register.
In which two ways can a Salesforce Admin accomplish this task? Choose 2 answers.
- A. Use the Salesforce Community User API to create Community users.
- B. Use theCommunity import wizard to create users.
- C. Use external ETL tools to extract customers and load into Salesforce.
- D. Use the Data loader to extract the customers and upload the customers to be set up as Community users.
Answer: C,D
NEW QUESTION 124
Universal Containers is launching a Community to drive their channel sales. The requirements are as follows:
* Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect.
This integration does not exist today.* Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce org. * External partner users must be able to configure the quote using thepricing and quoting tool from the Community. * The pricing and quoting tool must support Community users. * Universal Containers owns licenses for Salesforce Connect. What are the two most efficient ways for a Salesforce Admin to accomplish this task? Choose two answers
- A. Integrate the pricing and quoting tool by creating custom code to make it available in the Community
- B. Integrate the Back-Office Legacy System usingSalesforce Connect
- C. Integrate the pricing and quoting tool by configuring external users to make it available in the Community
- D. Integrate the Back-Office Legacy System using custom code development.
Answer: B,C
NEW QUESTION 125
Universal Containers is building a Customer Community.
What can the Administrator add to the Navigation Menu?
- A. Salesforce Objects, Community Pages, App Launcher, External URL
- B. Salesforce Objects, Global Actions Community Pages, External URL
- C. Salesforce Objects, Topics, External URL, Lightning Component, Community Pages
- D. Salesforce Objects, Topics, Community Pages, External URL, Forecast
Answer: C
NEW QUESTION 126
Universal Containers builds their customer Community on Customer Services Templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation. Where should the Salesforce Admin delete the recommendation?
Select one or more of the following:
- A. From the Community Workspaces
- B. From the Community Builder
- C. From the Community site
- D. From the All Communities setup page
Answer: A
NEW QUESTION 127
Your company wish to use their own URL for their community to maximize the brand impact to customers.
How would you achieve this?
- A. My Salesforce1
- B. Salesforce1
- C. Custom URLs
- D. Community Domains
- E. My Domain
Answer: C
NEW QUESTION 128
What are the two most efficient ways for the Salesforce Admin to fulfill the following requirements?
Universal Containers plans to build a large-scale Community and expose Leads and Opportunities to their resellers. Universal Containers has the following requirements for their partner account:
* 120,00 partner accounts
* Minimize the number of partner account roles
* Partner account is made up of sales employees and sales managers
* Sales employees only have access to their data
* Sales managers have access to all sales employees data
- A. Use sharing rules to grant sales managers access to sales employees data.
- B. Set up partner accounts with two roles.
- C. Make the sales manager the Super User on the partner account.
- D. Set up partner accounts with one role.
Answer: A,B
NEW QUESTION 129
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