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IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:

1. Which of the following is a potential sales opportunity for SmartCloud for Social Business?

A) Whitespace customers who do not currently do business with IBM.
B) A satisfied Lotus customer.
C) Lotus customers that have stated an intent to move to another collaboration platform.
D) All of the above

2. When an order is placed, the seller must provide what additional information before the order can be provisioned?

A) A secondary credit card in case the customer forgets to pay their bill
B) A customer reference
C) A mobile phone number
D) A SmartCloud Admin Form that lists key provisioning data such as the email address of the customer's organization administrator.

3. How should a business partner create an IBM SaaS sales quote?

A) By hand-typing a quote using IBM Lotus Symphony
B) By calling their distributor
C) By using the Partner Guided Selling tool on Passport Advantage Online
D) By using Global Partner Portal

Solutions: