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Microsoft MB2-866 Exam Syllabus Topics:

Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

Question 1

Which of the following customizations can be implemented from the Microsoft Dynamics CRM 2011 user interface?

A. Customize the Microsoft Dynamics CRM schema.
B. Create custom workflow activities.
C. Add custom buttons to the Application and Entity ribbons.
D. Extend the application by using the .NET Framework.

Question 2

Users in a Microsoft Dynamics CRM 2011 organization run Microsoft Dynamics CRM 2011 for Microsoft Office Outlook. Which of the following Outlook settings are managed by the Microsoft Dynamics CRM system settings? (Choose all that apply.)

A. the interval between sending of Microsoft Dynamics CRM email messages
B. minimum times for synchronization processes
C. the synchronizing client
D. the process of updating parent accounts when contacts synchronize

Question 3

A company uses Microsoft Dynamics CRM 2011. Which of the following chart configurations supports data drill-down?

A. an imported stacked (comparison) system chart
B. a chart that you are viewing from a list of associated records
C. a chart with a category axis displaying a searchable field
D. an imported stacked (comparison) user chart

Question 4

Which of the following are features of the Microsoft Dynamics CRM 2011 platform? (Choose all that apply.)

A. controlling access to objects through security
B. controlling access to the database through the data access layer
C. raising events for workflow processes
D. enforcing the population of required custom fields on a record

Question 5

You need to block file extensions on Microsoft Dynamics CRM 2011 attachments. Where do you make this change?

A. in the system-based email settings
B. in the system settings
C. in the data management tool
D. in the user-based email settings

Solutions: