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CIPS L5M9 Exam Syllabus Topics:

CIPS Operations Management Sample Questions:

1. Managing the supply chain, inventory and the implementation of Lean processes fall under which category of activity of the Operational Process?

A) directing
B) developing
C) designing
D) delivery

2. Spotted Elephant Ltd is a confectionary manufacturer whose operations department is headed by Brian. Brian is looking into Total Quality Management and ways of implementing this in the factory. He is considering the introduction of Total Productive Maintenance. What would this involve?

A) introducing quality assurance processes for the confectionary items produced
B) business process re-engineering
C) servicing the machinery more frequently
D) using a pull inventory system

3. Which of the following would you require in order to calculate the availability of a piece of equipment used in manufacturing?

A) production rate
B) cost of repair
C) mean time to repair
D) output of machine

4. Shireen is an Operations Manager at a cake factory. She has been asked by her manager to create a list of the transforming resources used within the factory. Which of the following would appear on her list? Select TWO

A) facilities such as mixing equipment and ovens
B) raw materials such as flour and sugar
C) Information such as recipes
D) employees who work on the production line

5. Terrance is an Operations Director at a pharmaceutical company which produces vaccines. He has been made aware of a malfunctioning piece of equipment with a Mean Time between Failures rating of 2 days. What characteristic of the machinery is being measured?

A) cost
B) durability
C) availability
D) reliability

Solutions: