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Salesforce Order Management Developer Accredited Professional : AP-220
- Exam Code: AP-220
- Exam Name: Order Management Developer Accredited Professional
- Updated: Sep 11, 2026 Q & A: 92 Questions and Answers
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About Salesforce AP-220 Exam
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Salesforce AP-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Platform Integration | 13% | - Platform events, triggers, and push notifications - Integration with B2C/B2B Commerce - Omnichannel Inventory activation and configuration |
| Topic 2: Omnichannel Inventory | 13% | - OCI positioning and configuration - Headless API integration with Order Management |
| Topic 3: Platform Development | 23% | - Apex Actions for Flow and LWC - Testing strategy and performance considerations - Apex-based integrations (Invoices, Payment Tokens) |
| Topic 4: Order Management Domain Knowledge | 17% | - System landscape mapping and integration prioritization - Business value-based integration decisions - Integration timing and architecture alignment |
| Topic 5: Advanced Use Cases | 7% | - Bulk order processing and remediation scenarios - Fraud detection and business rule customization - Remorse periods and advanced order flows |
| Topic 6: Data Reference Implementations & Frameworks | 10% | - Cross-cloud customer record resolution - Order Management frameworks (import frameworks, CRM sync) |
| Topic 7: Data Management | 17% | - Composite and Composite Graph APIs - Historical data loads and transformation - Data model and object relationships (Order, Order Summary, etc.) - Data import/export (Data Loader, CLI, Apex scripts) |
Salesforce Order Management Developer Accredited Professional Sample Questions:
Question #1
What is the primary reason for using batchable Apex when importing historical order data?
- A. To enable real-time synchronization of data
- B. To ensure integration with external systems
- C. To process large datasets without hitting Salesforce governor limits
- D. To automatically convert data into Order Summary Objects
Answer: C
Question #2
What is the primary consideration when implementing fraud detection in Salesforce Order Management?
- A. Ensuring real-time data processing for fraud detection
- B. Replacing existing approval processes with manual fraud checks
- C. Avoiding external integrations for fraud analysis
- D. Automating fraud checks exclusively with Workflow Rules
Answer: A
Question #3
A customer wants to activate Omnichannel Inventory (OCI) for their Salesforce Order Management system.
What is the first step?
- A. Migrate historical inventory data to OCI.
- B. Configure inventory locations in the OCI setup menu.
- C. Automate inventory updates using Apex Triggers.
- D. Replace existing inventory systems with Salesforce.
Answer: B
Question #4
What is the primary benefit of using the B2C CRM Sync framework for Order Management?
- A. Managing payment tokens for B2C use cases
- B. Resolving customer records across multiple Salesforce orgs
- C. Migrating historical data to Salesforce Order Summary Objects
- D. Automating inventory management workflows
Answer: B
Question #5
Which Salesforce tool can be leveraged to provide a low-code solution for third-party integrations?
- A. Data Loader
- B. Command Line Interface (CLI)
- C. Flow Builder
- D. REST API exclusively
Answer: C
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