WGU Principles of Management at Western Governors University(IAC1) : Principles-of-Management

  • Exam Code: Principles-of-Management
  • Exam Name: Principles of Management at Western Governors University(IAC1)
  • Updated: Aug 24, 2026     Q & A: 50 Questions and Answers

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WGU Principles-of-Management Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Ethics, Social Responsibility & Change Management15%- Managing Change & Innovation
  • 1. Forces and resistance to change
    • 2. Organizational development and innovation
      - Ethics & Corporate Social Responsibility
      • 1. Ethical decision-making frameworks
        • 2. Stakeholder management and sustainability
          Topic 2: Leading & Motivation25%- Leadership Theories & Styles
          • 1. Transformational vs transactional leadership
            • 2. Trait, behavioral, and contingency theories
              - Motivation & Communication
              • 1. Maslow, Herzberg, Expectancy theory
                • 2. Conflict resolution and team dynamics
                  • 3. Interpersonal and organizational communication
                    Topic 3: Organizing & Organizational Structure20%- Organizational Design
                    • 1. Team-based and matrix structures
                      • 2. Departmentalization and authority
                        • 3. Mechanistic vs organic structures
                          - Human Resource Management
                          • 1. Legal and ethical HR considerations
                            • 2. Staffing, training, and performance management
                              Topic 4: Planning & Strategic Management20%- Decision Making
                              • 1. Group decision-making techniques
                                • 2. Rational and bounded rationality models
                                  - Foundations of Planning
                                  • 1. Mission, vision, and goals
                                    • 2. SWOT analysis and strategic formulation
                                      • 3. Strategic, tactical, and operational planning
                                        Topic 5: Controlling & Quality Management20%- Control Process
                                        • 1. Corrective action and feedback loops
                                          • 2. Establishing standards and measuring performance
                                            - Operations & Quality Control
                                            • 1. Total Quality Management (TQM)
                                              • 2. Balanced scorecard and performance metrics

                                                WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

                                                1. Wardrobe Web. Inc., wants to analyze defects such as late delivery, wrong shipment, and poor customerservice. Which process should the company use? Choose 1 answer

                                                A) Statistical analysis
                                                B) Job analysis
                                                C) Social constructivist analysis
                                                D) Objective analysis


                                                2. The manager of a corporation provided training and other resources needed by employees to carry out change and perform their jobs under new rules being implemented. Which approach to change was the manager using in this situation? Choose 1 answer

                                                A) Negotiation and reward
                                                B) Education and communication
                                                C) Facilitation and support
                                                D) Participation and involvement


                                                3. At a university, older tenured faculty cannot be terminated regardless of their competence. This has caused conflict with younger, nontenured faculty. What is the source of conflict between older and younger faculty members? Choose 1 answer

                                                A) Differing ideals
                                                B) Personal variables
                                                C) Communication
                                                D) Structure


                                                4. Entrepreneurs who want to start a new business need to understand the level of risk and both dimensions.
                                                What do entrepreneurs use to assess levels of risk and innovation?
                                                Choose 1 answer
                                                involved in establishing a new venture and must then decide if they are comfortable with

                                                A) Collaboration tracking matrix
                                                B) Entrepreneurial strategy matrix
                                                C) Entrepreneurial loss function diagram
                                                D) Innovation creation diagram


                                                5. What is the purpose of the control process? Choose 1 answer

                                                A) To direct the activities of individuals toward achievement of organizational goals
                                                B) To develop market saturation for the company's product
                                                C) To build a dynamic organization at all levels within the company
                                                D) To deliver strategic value by fostering communication throughout the organization


                                                Solutions:

                                                Question # 1
                                                Answer: A
                                                Question # 2
                                                Answer: C
                                                Question # 3
                                                Answer: D
                                                Question # 4
                                                Answer: B
                                                Question # 5
                                                Answer: A

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