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Genesys PC-CIC-Core Certification Exam is conducted online and consists of multiple-choice questions. PC-CIC-Core exam duration is 90 minutes, and candidates need to score a minimum of 70% to pass the exam. PureConnect: CIC Core Certification certification is valid for two years, and candidates need to renew their certification by passing a recertification exam. PureConnect: CIC Core Certification certification offers a range of benefits to the professionals, including access to the Genesys certification portal, digital badges, and recognition in the Genesys community.

Genesys PC-CIC-Core certification exam is recognized globally as a mark of excellence in PureConnect CIC Core. Professionals who pass the exam demonstrate their ability to deliver exceptional customer experiences using the platform. PureConnect: CIC Core Certification certification is highly valued by employers and is an excellent way for professionals to advance their careers. PureConnect: CIC Core Certification certification also provides access to a global community of PureConnect experts, who can offer support and guidance on complex issues.

Reference: https://beyond.genesys.com/explore/certification/genesys-pureconnect-exams

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