Practice on 2024 LATEST Consumer-Goods-Cloud-Accredited-Professional Exam Updated 70 Questions
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Salesforce Consumer Goods Cloud Accredited Professional exam covers a range of topics related to the Consumer Goods Cloud, including managing accounts and contacts, creating and managing orders, managing product catalogs, and analyzing sales performance. Consumer-Goods-Cloud-Accredited-Professional exam also tests candidates' knowledge of Salesforce best practices, industry trends, and regulatory requirements.
NEW QUESTION # 35
A Field Rep is having challenges measuring their share-of-shelf due to a recent change in packaging to a competitor's product, which makes their products look almost identical. When using Einstein, the competitor's product was marked incorrectly as the rep's product. What should the rep do to prevent this from happening in the future?
- A. Turn the competitor's products around and re-perform the check.
- B. Edit product tags.
- C. Contact the manager to create a new planogram.
- D. Cancel the task and perform the planogram check manually.
Answer: B
Explanation:
To prevent Einstein from marking the competitor's product incorrectly as their own product when measuring their share-of-shelf, the field rep should edit product tags. Product tags are labels that identify and count products in an image using Einstein Vision. Einstein Vision is a feature that uses artificial intelligence to detect and count objects in an image. By editing product tags, the field rep can correct any errors or inaccuracies in the object detection process and ensure that their own products and their competitor's products are tagged correctly. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 24.
NEW QUESTION # 36
Which permission set allows end-users to leverage the Einstein Visit Recommendation feature in Consumer Goods Cloud?
- A. Retail Execution Lightning Plus
- B. Lightning Direct Store Delivery
- C. Tableau CRM Plus Admin
- D. Tableau CRM Plus User
- E. Action Plans
Answer: D
NEW QUESTION # 37
Where would a Consumer Goods Cloud Admin need to establish the expected value for the planogram metrics?
- A. Delivery Tasks
- B. Retail Store KPI
- C. Assessment Indicator Definition
- D. Assessment Task Definition
Answer: C
Explanation:
The object where a Consumer Goods Cloud Admin needs to establish the expected value for the planogram metrics is Assessment Indicator Definition. A planogram is a visual representation of how products should be arranged on a shelf. A planogram metric is a measure of how well the actual shelf image matches the expected planogram image. An Assessment Indicator Definition is an object that defines an indicator or metric that can be used to assess the performance or compliance of a retail store or an action plan task. By creating an Assessment Indicator Definition for the planogram metric, such as out of stock, share of shelf, or SKU facings, an admin can establish the expected value for that metric and use it to calculate the actual value based on the shelf image. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
NEW QUESTION # 38
A Company by the name of Northern Trail Outfitters(NTO) leverages top industry professionals to manage direct store delivery. How should a consultant explain the power of Consumer Goods Cloud's Einstein for CG- Visit Recommendations feature to NTO?
- A. By adopting the Einstein for CG- Visit Recommendations with the consumer goods cloud, Professionals can focus on these work while having information served to them that will support them in being competitive
- B. Einstein for Consumer Goods Cloud is a great tool,but like all software Consumer Goods Cloud is a work in progress. Updates to resolve the functionality gaps of professionals aren't likely to occur until one of the three yearly releases.
- C. By adopting the Einstein for CG - Visit Recommendations on the Consumer Goods Cloud the existing workforce can be terminated and replaced with more affordable lay workers to increase margins
- D. Consumer Goods Cloud Einstein for CG - Visit Recommendations feature is natively powered by market research data enabling comprises to target customers by leveraging big data and competitors performance
Answer: A
Explanation:
Einstein for CG- Visit Recommendations is a feature that uses artificial intelligence to suggest optimal store visits for field reps based on predefined rules and criteria. By adopting this feature with the consumer goods cloud, professionals can focus on their work while having information served to them that will support them in being competitive. For example, they can prioritize the most profitable or strategic stores, avoid unnecessary or redundant visits, and optimize their routes and schedules. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 36.
NEW QUESTION # 39
Which three Consumer Goods Cloud(CGC) objects are linked to the product2 object in the CGC data model?
- A. Assortment Product
- B. Store Product
- C. Promotion Product
- D. Assessment Task Product
- E. Delivery Product
Answer: A,B,C
Explanation:
Assortment Product, Promotion Product, and Store Product are three Consumer Goods Cloud objects that are linked to the product2 object in the CGC data model. These objects represent different aspects of products in relation to retail stores. They are:
Assortment Product, which represents a product that is part of an assortment list for a retail store. An assortment list is a list of products that should be available in a store based on various factors, such as seasonality, demand, or strategy.
Promotion Product, which represents a product that is part of a promotion for a retail store. A promotion is an offer or incentive that aims to increase sales or awareness of a product or brand.
Store Product, which represents a product that is associated with a specific retail store location. A store product contains information such as the quantity, price, and availability of the product in the store. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 19-20.
NEW QUESTION # 40
Field Reps would like to monitor the team messages throughout the day while completing tasks. Which solution provides the optimal user experience while using a tablet?
- A. Extend every Consumer Goods Cloud mobile page to add a link to navigate to Chatter
- B. Create a quick action to create a note addressed to a team member
- C. Display a notification for every message that a team member sends while the Field Rep is on the app
- D. Extend the visit List by leveraging the two column layout where one column is the visit list and the second is a messages
Answer: D
Explanation:
https://help.salesforce.com/s/articleView?id=sf.cg_concept_admin_notification_tasks.htm&type=5
NEW QUESTION # 41
A Field Sales Manager to trying to determine which stores have a decline in Retail Execution KPIs and therefore need attention. Which Tableau CRM for Consumer Goods Cloud dashboard can provide the required data?
- A. Store Performance Dashboard
- B. Lost Visit Store Performance Dashboard
- C. Product Performance Dashboard
- D. Team Performance Dashboard
Answer: A
Explanation:
The Tableau CRM for Consumer Goods Cloud dashboard that can provide the required data for a Field Sales Manager to determine which stores have a decline in Retail Execution KPIs and therefore need attention is the Store Performance Dashboard. The Store Performance Dashboard shows the performance and compliance of the retail stores in relation to their KPIs and promotions. The dashboard allows users to filter and analyze the data by various dimensions, such as store group, store location, product category, or visit date. The dashboard also displays metrics such as store compliance score, store revenue, store visits, and promotion compliance score. By using this dashboard, a Field Sales Manager can identify which stores are underperforming or non-compliant and take appropriate actions to improve their performance. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 37.
NEW QUESTION # 42
Sales Reps in the field are reporting that no surveys are available when they try to complete a visit survey on their mobile devices. What are two explanations for this?
- A. A related survey invitation has not been generated
- B. The Retail Execution Survey Lighting Flow has not been action
- C. A custom Assessment Task definition has not been created
- D. The Salesforce admin has not created and activated a Salesforce survey
- E. The rep is missing the Create Surveys permission
Answer: A,D
Explanation:
Two explanations for why no surveys are available when field reps try to complete a visit survey on their mobile devices are:
The Salesforce admin has not created and activated a Salesforce survey. A Salesforce survey is a questionnaire that can be sent to customers or contacts to collect feedback. The admin needs to create and activate a survey before it can be used in an in-store survey task.
A related survey invitation has not been generated. A survey invitation is an object that represents an invitation to take a survey. A survey invitation needs to be generated and associated with the visit, the retail store, or the store primary contact before it can be displayed in an in-store survey task. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27.
NEW QUESTION # 43
How can an Account Manager visualize store visits in their territory for the day by their current status?
- A. By creating a Map Layer using retail store search filters by status and color code the markers by status
- B. By creating a map layer using retail store as the base object and represent the markers by shape
- C. By creating a map layer using visits as the base object and color code the markers by status
- D. By creating a map layer using accounts as a base object and color code the markers by status
Answer: C
NEW QUESTION # 44
Which three statements are Correct about Store Products?
- A. Store Products drive the order capture functionality.
- B. Store Products are required to search and scan functionality in the Inventory Check Task
- C. Store Products are required for Inventory Check Task to work
- D. Store products are required for Promotion check task to work
- E. Store Products are automatically When shipment related tasks are completed
Answer: A,B,C
NEW QUESTION # 45
A company called Alpine is running a 'buy one get one free' (BOGO) promotion for all energy bars and sending out merchandisers to ensure that their retail customers are running it correctly. At what level should Retail Store KPIs be defined for a promotional end cap audit and also to minimize records created?
- A. At the energy bar product category level.
- B. At the custom context field level
- C. At the Alpine brand catalog level
- D. At the energy bar product SKU level
Answer: D
NEW QUESTION # 46
Which User persona manages day-to-day Retail Execution processes such as creating visits, creating tasks, and assigning visits to Field Representatives?
- A. Store Manager
- B. Divisional Manager
- C. Sales Manager
- D. Category Manager
Answer: C
NEW QUESTION # 47
Northern Trail Outfitters (NTO) is expanding quickly and wants to improve their reps productivity. Business leadership has expressed their desire to leverage Salesforce Einstein Vision to accomplish this. What are the three recommended steps for setting up Einstein Vision with Consumer Goods Cloud for automatic detection of products on the shelf?
- A. Upload the training pictures as attachments to the planogram for Einstein Object Detection to work
- B. Define planogram check task
- C. Setup in store location and associate planogram
- D. Enable Einstein Object Detection
- E. Train Einstein Vision Models with marketing images of products to yield optimal results
Answer: A,D,E
Explanation:
To set up Einstein Vision with Consumer Goods Cloud for automatic detection of products on the shelf, the following steps are recommended:
Enable Einstein Object Detection, which is a feature that allows you to detect and count multiple objects within an image.
Upload the training pictures as attachments to the planogram for Einstein Object Detection to work. A planogram is a visual representation of how products should be arranged on a shelf. The training pictures should show the actual shelf images with the products labeled and annotated.
Train Einstein Vision Models with marketing images of products to yield optimal results. Marketing images are high-quality images that show the product details clearly and consistently. Training with marketing images can improve the accuracy and performance of the object detection models. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
NEW QUESTION # 48
A Consumer Goods Cloud user wants to create a new custom Task Type to support the auditing of coolers installed at retail store locations. Which Assessment Task Definition Task Type should be used?
- A. Other
- B. Custom
- C. Planogram Check
- D. Inventory Check
Answer: D
NEW QUESTION # 49
Northern Trail Outfitters (NTO) would like to know if the high value assets placed in stores are compliant. If not compliant, NTO would like a boolean value generated to trigger an action plan for correction. What is the recommended approach to meet the customer's requirement and limit the amount of custom code?
- A. Use a promotion check task with apex
- B. Use a custom task with apex
- C. Use an inventory check task with flow
- D. Use a custom task with flow
Answer: D
NEW QUESTION # 50
When creating a new page for the Consumer Goods Cloud mobile application, what components are available to be added?
- A. DEX Electronic Data Interchange(EDI), Custom Object Task List, and Customer Onboarding
- B. Quip Documents, Einstein Predictions, and Custom Object Task List
- C. Quip Documents, Einstein Predictions, and Price Optimization
- D. DEX Electronic Data Interchange(EDI), Price Optimization, and Customer Onboarding
Answer: B
Explanation:
Quip Documents, Einstein Predictions, and Custom Object Task List are three components that can be added to a new page for the Consumer Goods Cloud mobile application. These components provide additional functionality and information for users in the field. They are:
Quip Documents, which allows users to access and collaborate on Quip documents within the app. Quip documents are cloud-based documents that can include text, images, spreadsheets, charts, and more.
Einstein Predictions, which allows users to see predictions and recommendations from Einstein AI based on their data and actions. For example, users can see predictions for sales revenue, product demand, or visit outcomes.
Custom Object Task List, which allows users to create and complete tasks related to custom objects within the app. Custom objects are objects that are defined and configured to suit specific business needs. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 40-41
NEW QUESTION # 51
Which statement is true about action plan templates?
- A. Action plan templates are ready to use after saving
- B. Action plan templates are not extensible through Apex
- C. Action plan templates can have multiple orders and delivery tasks
- D. Action plan templates can have multiple planogram, inventory and promotion checks
Answer: B
NEW QUESTION # 52
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