Microsoft 365 Identity and Services : MS-100

  • Exam Code: MS-100
  • Exam Name: Microsoft 365 Identity and Services
  • Updated: Nov 01, 2026     Q & A: 431 Questions and Answers

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About Microsoft MS-100 Exam

Some certification exams are hard because of the content; the MS-100 exam is hard because of how that content is asked. The Microsoft 365 Identity and Services practice questions from PracticeTorrent train you on the asking, not just the answering.

Microsoft MS-100 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft 365 Identity and Services
Exam Number:MS-100
Exam Format:Case Study, Scenario-based Questions, Drag and Drop, Multiple Response, Multiple Choice
Exam Duration:150 minutes
Certificate Validity Period:Certification renewal required annually (current Microsoft policy); Exam retired on 2023-09-30
Real Exam Qty:40-60
Passing Score:700/1000
Exam Price:$165 USD
Related Certifications:Microsoft 365 Certified: Enterprise Administrator Expert
Available Languages:Portuguese (Brazil), Japanese, English, Korean, Spanish, Chinese (Simplified), German, French
Sample Questions:Free Download MS-100 exam dumps pdf
Exam Way:Online proctored exam or test center delivery through Pearson VUE
Pre Condition:No formal prerequisite to take the exam. To earn Microsoft 365 Certified: Enterprise Administrator Expert, candidates also needed a qualifying associate-level certification and MS-101 exam.
Official Syllabus URL:https://learn.microsoft.com/en-us/credentials/certifications/m365-administrator-expert/

Microsoft MS-100 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Plan and Manage User Identity and Roles30-35%- Plan and Manage Azure AD Identities
  • 1. Manage guest accounts
  • 2. Manage self-service features
  • 3. Manage users and groups
- Implement and Manage Identity Synchronization
  • 1. Manage synchronization operations
  • 2. Configure Azure AD Connect
- Plan Identity Synchronization
  • 1. Design identity strategy
  • 2. Plan Azure AD Connect deployment
- Plan and Manage Roles
  • 1. Configure administrative roles
  • 2. Implement role-based access control
Topic 2: Manage Access and Authentication20-25%- Plan and Implement Application Access
  • 1. Implement single sign-on
  • 2. Manage application permissions
  • 3. Configure enterprise applications
- Plan and Implement Authentication
  • 1. Implement multi-factor authentication
  • 2. Manage password policies
  • 3. Configure authentication methods
- Plan and Implement Secure Access
  • 1. Configure conditional access
  • 2. Implement identity protection
  • 3. Manage external access
Topic 3: Deploy and Manage a Microsoft 365 Tenant15-20%- Monitor Microsoft 365 Tenant Health
  • 1. Monitor service health
  • 2. Manage support requests
  • 3. Monitor tenant performance
- Plan and Implement a Microsoft 365 Tenant
  • 1. Configure subscriptions and tenant settings
  • 2. Plan tenant architecture
  • 3. Plan migration strategies
  • 4. Manage domains
Topic 4: Plan Microsoft 365 Workloads and Applications20-25%- Plan and Implement SharePoint Online, OneDrive, and Microsoft Teams
  • 1. Configure OneDrive for Business
  • 2. Plan Microsoft Teams infrastructure
  • 3. Plan SharePoint Online deployment
- Plan Microsoft Power Platform Integration
  • 1. Integrate Power Platform services
  • 2. Manage connectors and environments
- Plan and Implement Microsoft 365 Apps Deployment
  • 1. Deploy Microsoft 365 Apps
  • 2. Manage update channels
- Plan and Implement Exchange Online Deployments
  • 1. Plan Exchange Online migration
  • 2. Configure mail flow

Everything Candidates Ask About the Microsoft 365 Identity and Services Exam

The MS-100 exam is Microsoft's official assessment for the Microsoft 365 certification, positioned at the Expert level. It measures whether you can apply the Microsoft 365 Identity and Services skills in practical, job-like situations — which is why rote memorization alone rarely gets candidates across the line. The credential fits into a wider Microsoft certification path that includes Microsoft 365 Certified: Enterprise Administrator Expert, so passing it opens more than one door. Think of the MS-100 exam as the point where your preparation becomes a qualification employers can verify.

The Microsoft 365 Identity and Services syllabus is organized into 4 domains, beginning with Deploy and Manage a Microsoft 365 Tenant (15-20%), Plan and Manage User Identity and Roles (30-35%), and Manage Access and Authentication (20-25%). Those percentages are your study budget: a domain carrying a larger share of the score deserves a matching share of your hours. The full domain-by-domain breakdown is in the exam topics section above — work from that, not from habit.

You'll have 150 minutes to complete 40-60 questions on the Microsoft 365 Identity and Services exam. Before test day, convert those numbers into a per-question time budget — then defend it. When a single question starts eating double its share, mark it, move on, and return with whatever time remains. Two or three full timed runs in the PracticeTorrent test engine will make that discipline automatic; its built-in timer records every attempt so you can watch your pace improve session by session.

Microsoft sets the passing bar at 700/1000, and a seat at the MS-100 exam costs $165 USD. There is no reduced fee for a second try — a miss means paying the full amount again — so the cheapest retake is the one you never need. A sensible approach: run timed self-assessments with PracticeTorrent practice tests until your scores sit comfortably above the passing mark with margin to spare, then book your exam date. That cushion absorbs nerves and the inevitable oddball question.

Microsoft lists the Microsoft 365 Identity and Services question formats as: Multiple Choice, Multiple Response, Case Study, Drag and Drop, Scenario-based Questions. Each format has its own trap. With scenario items, the actual question hides at the end of a long stem — read the last sentence first, then work back through the details. With elimination-friendly formats, cross out what you can disprove before committing. The PracticeTorrent question bank lets you rehearse every format until the mechanics feel boring, which is exactly where you want to be on exam day.

You can sit the Microsoft 365 Identity and Services exam in English, Japanese, Chinese (Simplified), Korean, German, French, Spanish, Portuguese (Brazil). Go with whichever language you process fastest under pressure — comprehension speed quietly decides close exams. If English is your choice, working through PracticeTorrent's 431 English-language practice questions doubles as terminology drills, so the exam's phrasing reads like a familiar accent instead of a foreign one.

Once you pass the Microsoft 365 Identity and Services exam, your credential stays valid for Certification renewal required annually (current Microsoft policy); Exam retired on 2023-09-30. Don't let that date ambush you — mark it on a calendar now, and look into the recertification path well before expiry so renewal is a planned errand rather than an emergency. Recertification rules belong to Microsoft and do change, so verify the current policy on the official certification page.

All three versions contain the same 431 expert-written practice questions — you're choosing a study style, not a syllabus:

  • PDF version — printable and portable, prepared by experts, with instant download access. Study anywhere, anytime, on anything that opens a document. Includes 365 days of free updates, and a free PDF demo is available.
  • Desktop Test Engine — installable software that recreates the real exam atmosphere at home, with two practice modes and offline access. It runs on MS Windows, and there's no cap on how many computers you install it on.
  • Online Test Engine — opens instantly in any web browser, logs your test history, and reviews your performance over time. Works on Windows, Mac, Android, and iOS.

Short on time? The test engines' automatic performance reports show you which topics still bleed points, so your remaining hours land where they matter.

Of course. PracticeTorrent publishes a free PDF demo for the Microsoft 365 Identity and Services exam, and the software version offers a free trial experience, so you can evaluate the question quality hands-on before spending a cent. When you do buy, 365 days of free updates come with the purchase — and after that year, extending your update service costs only 50% of the regular price, right from your member zone.

Microsoft revises its exams as the technology moves, so PracticeTorrent reviews and refreshes the Microsoft 365 Identity and Services material on a continuous basis rather than on a fixed schedule. Your purchase includes 365 days of free updates, delivered through your member zone. To catch new releases, watch the New Releases section on PracticeTorrent, your product's download page, or the PracticeTorrent newsletter — and make one final check 3-4 days before your exam date. Expired products can be repurchased at 50% off to restart the update service.

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Two safety nets, one purchase. First, delivery: your Microsoft 365 Identity and Services practice questions are downloadable immediately and emailed to you within one minute of payment — if nothing shows up within 2 hours, check spam and contact our support team. Install on as many computers as you like; there's no device limit. Second, the 100% Money Back Guarantee: if you sit the corresponding exam within 60 days of purchase and don't pass, submit a scanned enrollment slip and your official Score Report PDF within 2 days after the exam — refunds are processed within 7 days. Attempts made within 3 days of purchase, material for exams never actually taken, free items, and expired orders aren't covered, and the candidate name must match the payer name. Rather keep studying? Exchange the product for two free exam products of equal value and keep your original update service running.

Why Prepare for Microsoft 365 Identity and Services with PracticeTorrent

Everything about this purchase is built to remove friction: a free demo before you commit, delivery to your inbox within one minute of payment (contact support if 2 hours pass with nothing), and installation on as many computers as you own. McAfee security services guard every transaction, your personal information is never shared with third parties, and 365 days of free updates keep your MS-100 material aligned with the live exam.

  • Free updates for 365 days: after expiry, repurchase from your member zone at a 50% discount and the updates continue.
  • 100% Money Back Guarantee: sit the corresponding exam within 60 days of purchase, and if you don't pass, submit your enrollment slip and official Score Report within 2 days after the exam for a full refund processed within 7 days — or exchange for two free products of equal value.

Your next step is free: download the MS-100 demo, see how the 431 practice questions read, and decide with evidence instead of promises.

Microsoft 365 Identity and Services Sample Questions:

Question #1

You have a Microsoft 365 E5 subscription that contains the users shown in the following table.

You create an administrative unit named AU1 that contains the members shown in the following exhibit.

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

Reveal Solution  Discussion  0

Correct Answer:

Question #2

You have a DNS zone named contoso.com that contains the following records.

You purchase a Microsoft 365 subscription.
You plan to migrate mailboxes to Microsoft Exchange Online.
You need to configure Sender Policy Framework (SPF) to support Exchange Online.
What should you do?

  • A. Modify the TXT record.
  • B. Add an additional TXT record.
  • C. Modify the default TTL of the SOA record.
  • D. Modify the expire interval of the SOA record.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for PracticeTorrent members. You can sign-up / login (it's free).

Question #3

Please wait while the virtual machine loads. Once loaded, you may proceed to the lab section. This may take a few minutes, and the wait time will not be deducted from your overall test time.
When the Next button is available, click it to access the lab section. In this section, you will perform a set of tasks in a live environment. While most functionality will be available to you as it would be in a live environment, some functionality (e.g., copy and paste, ability to navigate to external websites) will not be possible by design.
Scoring is based on the outcome of performing the tasks stated in the lab. In other words, it doesn't matter how you accomplish the task, if you successfully perform it, you will earn credit for that task.
Labs are not timed separately, and this exam may have more than one lab that you must complete. You can use as much time as you would like to complete each lab. But, you should manage your time appropriately to ensure that you are able to complete the lab(s) and all other sections of the exam in the time provided.
Please note that once you submit your work by clicking the Next button within a lab, you will NOT be able to return to the lab.
You may now click next to proceed to the lab.
Lab information
Use the following login credentials as needed:
To enter your username, place your cursor in the Sign in box and click on the username below.
To enter your password, place your cursor in the Enter password box and click on the password below.
Microsoft 365 Username: [email protected]
Microsoft 365 Password: m3t^We$Z7&xy
If the Microsoft 365 portal does not load successfully in the browser, press CTRL-K to reload the portal in a new browser tab.
The following information is for technical support purposes only:
Lab Instance: 11440873

You need to ensure that all the users in your organization are prompted to change their password every 60 days. The solution must ensure that the users are reminded that their password must be changed 10 days before the required change.
To answer, sign in to the Microsoft 365 portal.

Reveal Solution  Discussion  0

Correct Answer:

See explanation below
Explanation:
You need to configure the Password Expiration Policy.
1. Sign in to the Microsoft 365 Admin Center.
2. In the left navigation pane, expand the Settings section then select the Settings option.
3. Click on Security and Privacy.
4. Select the Password Expiration Policy.
5. Ensure that the checkbox labelled "Set user passwords to expire after a number of days" is ticked.
6. Enter 60 in the "Days before passwords expire" field.
7. Enter 10 in the "Days before a user is notified about expiration" field.
8. Click the 'Save changes' button.

Question #4

You company has a Microsoft Azure Active Directory (Azure AD) tenant that contains the users shown in the following table.

The tenant includes a security group named Admin1. Admin1 will be used to manage administrative accounts.
You need to identify which users can perform the following administrative tasks:
Create guest user accounts.
Add User3 to Admin1.
Which users should you identify for each task? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Reveal Solution  Discussion  0

Correct Answer:


Reference:
A User Administrator is the only role listed that can create user accounts included Guest user accounts. A Global Administrator can also create user accounts.
A User Administrator is also the only role listed that can modify the group membership of users.
https://docs.microsoft.com/en-us/azure/active-directory/users-groups-roles/directory-assign-admin-roles

Question #5

You have an Azure Active Directory (Azure AD) tenant named contoso.com that contains the users shown in the following table.

User1 is the owner of Group1, User2 is the owner of Group2.
You create an access review that contains the following configurations:
* Users to review, Member of a group
* Scope Everyone
* Group: Group1 and Group2
* Review Group owners
For each of the following statements, select Yes if the statement is true. Otherwise select No.
NOTE: Each correct selection is worth one point.

Reveal Solution  Discussion  0

Correct Answer:


Reference:
https://docs.microsoft.com/en-us/azure/active-directory/governance/create-access-review

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