Updated PDF (New 2023) Actual CompTIA 220-1102 Exam Questions
Verified 220-1102 Exam Dumps PDF [2023] Access using PracticeTorrent
NEW QUESTION # 217
A company is retiring old workstations and needs a certificate of destruction for all hard drives. Which of the following would be BEST to perform on the hard drives to ensure the data is unrecoverable? (Select TWO).
- A. Incinerating
- B. Standard formatting
- C. Low-level formatting
- D. Drilling
- E. Recycling
- F. Erasing
Answer: A,D
Explanation:
Drilling and incinerating are physical destruction methods that make the data on hard drives unrecoverable. Standard formatting, erasing and low-level formatting are logical methods that can be reversed with data recovery tools. Recycling is not a destruction method at all. Verified Reference: https://www.comptia.org/blog/what-is-a-certificate-of-destruction https://www.comptia.org/certifications/a
NEW QUESTION # 218
A user reports an issue when connecting a mobile device to Bluetooth. The user states the mobile device's Bluetooth is turned on. Which of the following steps should the technician take NEXT to resolve the issue?
- A. Restart the mobile device.
- B. Check that the accessory is ready to pair.
- C. Clear all devices from the phone's Bluetooth settings.
- D. Turn on airplane mode.
Answer: B
Explanation:
Explanation
The first step in troubleshooting a Bluetooth connection issue is to check that the accessory is ready to pair with the mobile device. Some accessories may have a button or a switch that needs to be pressed or turned on to initiate pairing mode. If the accessory is not ready to pair, the mobile device will not be able to detect it.
NEW QUESTION # 219
Which of the following wireless security features can be enabled lo allow a user to use login credentials to attach lo available corporate SSIDs?
- A. Preshared key
- B. Kerberos
- C. TACACS+
- D. WPA2/AES
Answer: D
Explanation:
Explanation
WPA2/AES (Wi-Fi Protected Access 2/Advanced Encryption Standard) is a wireless security standard that supports enterprise mode, which allows a user to use login credentials (username and password) to authenticate to available corporate SSIDs (service set identifiers). TACACS+ (Terminal Access Controller Access-Control System Plus) and Kerberos are network authentication protocols, but they are not wireless security features. Preshared key is another wireless security feature, but it does not use login credentials.
Verified References: https://www.comptia.org/blog/wireless-security-standards
https://www.comptia.org/certifications/a
NEW QUESTION # 220
A user received the following error upon visiting a banking website:
The security presented by website was issued a different website' s address .
A technician should instruct the user to:
- A. clear the browser cache and contact the bank.
- B. close out of the site and contact the bank.
- C. update the browser and contact the bank.
- D. continue to the site and contact the bank.
Answer: A
Explanation:
The technician should instruct the user to clear the browser cache and contact the bank (option A). This error indicates that the website the user is visiting is not the correct website and is likely due to a cached version of the website being stored in the user's browser. Clearing the browser cache should remove any stored versions of the website and allow the user to access the correct website. The user should also contact the bank to confirm that they are visiting the correct website and to report the error.
NEW QUESTION # 221
A user connected a laptop to a wireless network and was tricked into providing login credentials for a website. Which of the following threats was used to carry out the attack?
- A. DDoS
- B. Vishing
- C. Evil twin
- D. Zero day
Answer: B
Explanation:
Vishing, also known as voice phishing, is a type of social engineering attack where the attacker tricks the victim into divulging sensitive information over the phone. In this case, the attacker tricked the user into providing login credentials for a website.
NEW QUESTION # 222
A user is trying to use a third-party USB adapter but is experiencing connection issues. Which of the following tools should the technician use to resolve this issue?
- A. diskmgmt.msc
- B. de vmgmt. msc
- C. eventvwr.msc
- D. taskschd.msc
Answer: B
Explanation:
The tool that the technician should use to resolve the connection issues with the third-party USB adapter is devmgmt.msc. Devmgmt.msc is a command that opens the Device Manager, which is a utility that allows users to view and manage the hardware devices and drivers installed on a computer. The technician can use the Device Manager to check the status, properties and compatibility of the USB adapter and its driver, and perform actions such as updating, uninstalling or reinstalling the driver, enabling or disabling the device, or scanning for hardware changes. Taskschd.msc is a command that opens the Task Scheduler, which is a utility that allows users to create and manage tasks that run automatically at specified times or events. The Task Scheduler is not relevant or useful for resolving connection issues with the USB adapter. Eventvwr.msc is a command that opens the Event Viewer, which is a utility that allows users to view and monitor the system logs and events. The Event Viewer may provide some information or clues about the connection issues with the USB adapter, but it does not allow users to manage or troubleshoot the device or its driver directly. Diskmgmt.msc is a command that opens the Disk Management, which is a utility that allows users to view and manage the disk drives and partitions on a computer. The Disk Management is not relevant or useful for resolving connection issues with the USB adapter. Reference: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 1.6
NEW QUESTION # 223
A suite of security applications was installed a few days ago on a user's home computer. The user reports that the computer has been running slowly since the installation. The user notices the hard drive activity light is constantly solid. Which of the following should be checked FIRST?
- A. Performance Monitor to check for resource utilization
- B. Services in Control Panel to check for overutilization
- C. System File Checker to check for modified Windows files
- D. Event Viewer to identify errors
Answer: C
Explanation:
System File Checker to check for modified Windows files. System File Checker (SFC) is a Windows utility that can be used to scan for and restore corrupt Windows system files. SFC can be used to detect and fix any modified or corrupted system files on a computer, and thus should be checked first when a user reports that their computer has been running slowly since the installation of security applications [1][2]. By checking SFC, any modified or corrupted system files can be identified and fixed, potentially improving the overall performance of the computer.
NEW QUESTION # 224
A technician is setting up a SOHO wireless router. The router is about ten years old. The customer would like the most secure wireless network possible. Which of the following should the technician configure?
- A. WPA2 with AES
- B. WPA3 with AES-128
- C. WPA3withAES-256
- D. WPA2 with TKIP
Answer: A
Explanation:
This is because WPA2 with AES is the most secure wireless network configuration that is available on a ten-year-old SOHO wireless router.
NEW QUESTION # 225
During a recent flight an executive unexpectedly received several dog and cat pictures while trying to watch a movie via in-flight Wi-Fi on an iPhone. The executive has no records of any contacts sending pictures like these and has not seen these pictures before. To BEST resolve this issue, the executive should:
- A. set AirDrop so that transfers are only accepted from known contacts
- B. completely disable all wireless systems during the flight
- C. discontinue using iMessage and only use secure communication applications
- D. only allow messages and calls from saved contacts
Answer: A
NEW QUESTION # 226
A user is unable to log in to the network. The network uses 802.1X with EAP-TLS to authenticate on the wired network. The user has been on an extended leave and has not logged in to the computer in several months. Which of the following is causing the login issue?
- A. Service not started
- B. Expired certificate
- C. Profile rebuild needed
- D. Application crash
- E. OS update failure
Answer: B
Explanation:
Explanation
EAP-TLS is a method of authentication that uses certificates to establish a secure tunnel between the client and the server3. The certificates have a validity period and must be renewed before they expire1. If the user has been on an extended leave and has not logged in to the computer in several months, it is possible that the certificate on the client or the server has expired and needs to be renewed . The other options are not directly related to EAP-TLS authentication or 802.1X network access.
NEW QUESTION # 227
A SOHO client is having trouble navigating to a corporate website. Which of the following should a technician do to allow access?
- A. Adjust the content filtering.
- B. Reduce the encryption strength
- C. Disable unused ports.
- D. Unmap port forwarding.
Answer: A
Explanation:
Explanation
Content filtering is a process that manages or screens access to specific emails or webpages based on their content categories1. Content filtering can be used by organizations to control content access through their firewalls and enforce corporate policies around information system management2. A SOHO client may have content filtering enabled on their network and may need to adjust it to allow access to a corporate website that is blocked by default. The client can use a software program, a hardware device, or a subscription service to configure the content filtering settings and whitelist the desired website2.
References: 1: Web content filtering
(https://learn.microsoft.com/en-us/microsoft-365/security/defender-endpoint/web-content-filtering?view=o365-w
2: What is Content Filtering? Definition and Types of Content Filters
(https://www.fortinet.com/resources/cyberglossary/content-filtering)
NEW QUESTION # 228
While assisting a customer with an issue, a support representative realizes the appointment is taking longer than expected and will cause the next customer meeting to be delayed by five minutes. Which of the following should the support representative do NEXT?
- A. Send a quick message regarding the delay to the next customer.
- B. Cut the current customer's lime short and rush to the next customer.
- C. Arrive late to the next meeting without acknowledging the lime.
- D. Apologize to the next customer when arriving late.
Answer: A
Explanation:
Explanation
The support representative should send a quick message regarding the delay to the next customer. This will help the next customer understand the situation and adjust their schedule accordingly.
NEW QUESTION # 229
A user is attempting to browse the internet using Internet Explorer. When trying to load a familiar web page, the user is unexpectedly redirected to an unfamiliar website. Which of the following would MOST likely solve the issue?
- A. Changing proxy settings
- B. Enabling port forwarding
- C. Updating the operating system
- D. Reinstalling the browser
Answer: D
Explanation:
Explanation
Reinstalling the browser would most likely solve the issue. This would remove any malicious software or add-ons that may be causing the issue and restore the browser to its default settings.
NEW QUESTION # 230
A user calls the help desk to report potential malware on a computer. The anomalous activity began after the user clicked a link to a free gift card in a recent email The technician asks the user to describe any unusual activity, such as slow performance, excessive pop-ups, and browser redirections. Which of the following should the technician do NEXT?
- A. Guide the user to reboot the machine into safe mode and verify whether the anomalous activities are still present
- B. Instruct the user to disconnect the Ethernet connection to the corporate network.
- C. Have the user check for recently installed applications and outline those installed since the link in the email was clicked
- D. Advise the user to run a complete system scan using the OS anti-malware application
Answer: B
Explanation:
First thing you want to do is quarantine/disconnect the affected system from the network so whatever malicious software doesn't spread.
NEW QUESTION # 231
A user reports that text on the screen is too small. The user would like to make the text larger and easier to see.
Which of the following is the BEST way for the user to increase the size of text, applications, and other items using the Windows 10 Settings tool?
- A. Open Settings, select System, select Display, and change the display resolution to a lower resolution option.
- B. Open Settings select Devices, select Display, and change the display resolution to a lower resolution option
- C. Open Settings select Personalization, select Display and change the Scale and layout setting to a higher percentage
- D. Open Settings Select System, select Display, and change the Scale and layout setting to a higher percentage.
Answer: D
Explanation:
Explanation
Open Settings, select System, select Display, and change the Scale and layout setting to a higher percentage12
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NEW QUESTION # 232
A macOS user reports seeing a spinning round cursor on a program that appears to be frozen. Which of the following methods does the technician use to force the program to close in macOS?
- A. The technician presses the Ctrl+Alt+Del keys to open the Force Quit menu, selects the frozen application in the list, and clicks Force Quit.
- B. The technician clicks on the frozen application and presses and holds the Esc key on the keyboard for 10 seconds Which causes the application to force quit.
- C. The technician opens Finder, navigates to the Applications folder, locates the application that is frozen in the list, right-clicks on the application, and selects the Force Quit option.
- D. The technician opens the Apple icon menu, selects Force Quit, selects the frozen application in the list, and clicks Force Quit.
Answer: D
Explanation:
The technician opens the Apple icon menu, selects Force Quit, selects the frozen application in the list, and clicks Force Quit. This is the most common method of force quitting a program in macOS. This can be done by clicking on the Apple icon in the top left of the screen, selecting Force Quit, selecting the frozen application in the list, and then clicking Force Quit. This will force the application to quit and the spinning round cursor will disappear.
NEW QUESTION # 233
An employee calls the help desk regarding an issue with a laptop PC. After a Windows update, the user can no longer use certain locally attached devices, and a reboot has not fixed the issue. Which of the following should the technician perform to fix the issue?
- A. Restore hidden updates.
- B. Rollback updates.
- C. Check for updates.
- D. Disable the Windows Update service.
Answer: B
Explanation:
The technician should perform a rollback of the Windows update that caused the issue with the locally attached devices. A rollback is a process of uninstalling an update and restoring the previous version of the system. This can help to fix any compatibility or performance issues caused by the update1. To rollback an update, the technician can use the Settings app, the Control Panel, or the System Restore feature. The technician should also check for any device driver updates that might be needed after rolling back the update. Disabling the Windows Update service is not a good practice, as it can prevent the system from receiving important security and feature updates. Checking for updates might not fix the issue, as the update that caused the issue might still be installed. Restoring hidden updates is not relevant, as it only applies to updates that have been hidden by the user to prevent them from being installed2.
NEW QUESTION # 234
A technician suspects a rootkit has been installed and needs to be removed. Which of the following would BEST resolve the issue?
- A. Application updates
- B. Anti-malware software
- C. OS reinstallation
- D. File restore
Answer: C
NEW QUESTION # 235
An IT security team is implementing a new Group Policy that will return a computer to the login after three minutes. Which of the following BEST describes the change in policy?
- A. User permission
- B. Login times
- C. Screen lock
- D. Login lockout attempts
Answer: C
Explanation:
Screen lock is a feature that returns a computer to the login screen after a period of inactivity, requiring the user to enter their credentials to resume their session. Screen lock can be configured using Group Policy settings, such as Screen saver timeout and Interactive logon: Machine inactivity limit. Screen lock can help prevent unauthorized access to a computer when the user is away from their desk. Login times are not a feature that returns a computer to the login screen, but a measure of how long it takes for a user to log in to a system. User permission is not a feature that returns a computer to the login screen, but a set of rights and privileges that determine what a user can do on a system. Login lockout attempts are not a feature that returns a computer to the login screen, but a security policy that locks out a user account after a number of failed login attempts. https://woshub.com/windows-lock-screen-after-idle-via-gpo/
NEW QUESTION # 236
Which of the following often uses an SMS or third-party application as a secondary method to access a system?
- A. MFA
- B. AES
- C. RADIUS
- D. WPA2
Answer: A
Explanation:
MFA (Multi-Factor Authentication) is a security measure that often uses an SMS or third-party application as a secondary method to access a system. MFA requires the user to provide two or more pieces of evidence to prove their identity, such as something they know (e.g., password), something they have (e.g., phone), or something they are (e.g., fingerprint)2. WPA2 (Wi-Fi Protected Access 2) is a security protocol for wireless networks that does not use SMS or third-party applications. AES (Advanced Encryption Standard) is a symmetric encryption algorithm that does not use SMS or third-party applications. RADIUS (Remote Authentication Dial-In User Service) is a network protocol that provides centralized authentication and authorization for remote access clients, but does not use SMS or third-party applications.
NEW QUESTION # 237
Which of the following is MOST likely used to run .vbs files on Windows devices?
- A. cscript.exe
- B. winmgmt.exe
- C. explorer.exe
- D. powershell.exe
Answer: A
Explanation:
A .vbs file is a Virtual Basic script written in the VBScript scripting language. It contains code that can be executed within Windows via the Windows-based script host (Wscript.exe), to perform certain admin and processing functions1. Cscript.exe is a command-line version of the Windows Script Host that provides command-line options for setting script properties. Therefore, cscript.exe is most likely used to run .vbs files on Windows devices. Reference: 1: https://fileinfo.com/extension/vbs : https://docs.microsoft.com/en-us/windows-server/administration/windows-commands/cscript
NEW QUESTION # 238
A technician is installing a new business application on a user's desktop computer. The machine is running Windows 10 Enterprise 32-bit operating system. Which of the following files should the technician execute in order to complete the installation?
- A. Installer_x86.exe
- B. Installer_Files.zip
- C. Installer_32.msi
- D. Installer_Win10Enterprise.dmg
- E. Installer_x64.exe
Answer: A
Explanation:
The 32-bit operating system can only run 32-bit applications, so the technician should execute the 32-bit installer. The "x86" in the file name refers to the 32-bit architecture.
https://www.digitaltrends.com/computing/32-bit-vs-64-bit-operating-systems/
NEW QUESTION # 239
A technician is configuring a new Windows laptop Corporate policy requires that mobile devices make use of full disk encryption at all limes Which of the following encryption solutions should the technician choose?
- A. BitLocker
- B. Encrypting File System
- C. Encrypted LVM
- D. FileVault
Answer: B
NEW QUESTION # 240
A user reports that a PC seems to be running more slowly than usual. A technician checks system resources, but disk, CPU, and memory usage seem to be fine. The technician sees that GPU temperature is extremely high. Which of the following types of malware is MOST likely to blame?
- A. Cryptominer
- B. Boot sector virus
- C. Ransormvare
- D. Spyware
Answer: A
NEW QUESTION # 241
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CompTIA 220-1102 exam, also known as the CompTIA A+ Certification Exam: Core 2, is one of two exams required to earn the CompTIA A+ certification. CompTIA A+ Certification Exam: Core 2 certification is widely recognized as the industry standard for entry-level IT professionals and validates their skills in troubleshooting and problem-solving, networking, operating systems, security, and more. The CompTIA 220-1102 exam specifically covers topics such as configuring and managing operating systems, virtualization, cloud computing, mobile devices, and troubleshooting hardware and network issues. Passing 220-1102 exam requires a thorough understanding of these concepts and their practical applications.
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